This part comes with a three-wire lead. The pin on the lid pushes on the lever of the lid switch to tell the machine that the lid is closed.
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Part Videos
Replacing your Kenmore Washer Lid Switch Assembly
Troubleshooting
This part fixes the following symptoms:
Will not drain | Will Not Start | Will not agitate | Lid or door won’t close
This part works with the following products:
Washer.
This part works with the following products:
Kenmore, Kenmore.
Part# WP3949238 replaces these:
AP6008880, 3949238, WP3949238VP
Customer Reviews
Average Rating:
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★★★★★
34 Reviews
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★★★★★
★★★★★
Michael H - July 28, 2023
Verified Purchase
Fast and easy!
Perfect replacement part, works like new.
★★★★★
★★★★★
Gilbert M - August 21, 2022
Verified Purchase
Easy repair and perfect part
Easy repair using the video provided by Part Select
★★★★★
★★★★★
Barry D - July 17, 2022
Verified Purchase
Great Part
Good Product, installs easily.
★★★★★
★★★★★
Keelan M - October 28, 2021
Verified Purchase
Arrived in two days, took 15 minutes to install
When our washer broke and a new one wouldn’t be available for the better part of a year (thanks Covid), fixing it myself was a no brainer. The video on this site walked through the repair in real time - I could keep up with the fix as the video played (though I did need to pause to deal with corrosion on my screws). The new switch fit perfectly and our washer is back to life. Thanks
★★★★★
★★★★★
Richard P - July 8, 2021
Verified Purchase
Worked as expected.
The part was exactly what I needed. The video really helped.
★★★★★
★★★★★
Steven D - July 6, 2021
Verified Purchase
Easy repair
Part was brand new, took about a week to arrive which wasn’t ideal as our washer was out of commission during this time, but nothing we couldn’t deal with.
★★★★★
★★★★★
Janice N - June 23, 2021
Verified Purchase
Great part - worked as expected!!
Part arrived in a timely manner and by following the video provided, it was pretty easy to install!! As a novice DIY, it took me a little longer than quoted, but I was thrilled with the results! I'm glad I gave it a shot as opposed to going out to buy a new washer or even call in a service tech (both pricey $$$). Thanks PartSelect!
★★★★★
★★★★★
WAYNE S - June 11, 2021
Verified Purchase
Easy to find part on your website
Part was as the original, fast turn around from order to receiving. Web site was easy to use and by entering the s/n it confirmed the part would fit my washer and it did.
★★★★★
★★★★★
Gary S - June 4, 2021
Verified Purchase
Easy repair
The part came on time . Machine is working fine
★★★★★
★★★★★
Amy G - May 25, 2021
Verified Purchase
Easy Repair
The part came fast, and with the instructional video was very easy to remove the old switch and install the new one! Thanks!
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Customer Repair Stories
Average Repair Rating: 3.4 / 5.0, 57 reviews.
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Washer would not run, lid switch broken
Repair was easy. Removed two side panels on the control plate. Removed two phillips screws that hold the control panel to the body of the washer. Disconnected the electic connection to the wires leading to the lid switch. Three sided of the lower cover lift over and removed from the washer frame. Access to the lid switch and wire retainers was easy. Removed two screws holding the remaining parts of the switch and replaced with new. Re-routed the wires through the retainers. Set the sides back on making sure the set all the way back in the frame and fit properly into the plastic strips on the back of the washer. Reconnected wires, screws and end caps.
Unplug machine, Remove side caps on control panel, remove one screw on each side of control panel that will be exposed after you remove the side caps, Remove control panel from machine so that electrical connections are visible. Locate wiring harness connection for lid switch and unplug. Install new switch the same way the old one was installed. No need to remove any other part of washer if you can reach between drum and top of washer to fish the wiring through.
Other Parts Used:
Bradley from Pasco, WA
Difficulty Level:
A Bit Difficult
Total Repair Time:
30 - 60 mins
Tools:
Pliers, Screw drivers
298 of 316 peoplefound this instruction helpful.
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washer would not spin and drain (bad lid switch)
The first thing I did was unplug the washer (didn't want any suprizes). Then I removed the two screws from the lid switch and let it dangle. Then through the space between the tub and cabinet I chased the wires to each wire holder (there are two). Then I removed the two end caps on the top of the washer and unscrewed the top (2 screws ) rotated the top of the washer back (where the timer is). Then unpluged the lid switch and connected the new switch and put everything back together (reverse of how I took it apart). It has taken me longer to write this review then it did to change the switch. But if it helps just one person fix their washer and not have to call a service man. I'll be happy.
Other Parts Used:
Charles from Canonsburg, PA
Difficulty Level:
Easy
Total Repair Time:
Less than 15 mins
Tools:
Screw drivers
121 of 131 peoplefound this instruction helpful.
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washer wouldn't advance to "spin" due to switch lid break
The hardest thing was figuring out how to get behind the control panel. The plastic side brackets popped off to expose some screws, etc. We got back behind the control panel, removed the old part, and put in the new one. No splicing or removing the sides. Go directly from behind the control panel! (small hands or a good flashlight would be helpful to get the new part mounted.
Other Parts Used:
Loralyn from Kingman, AZ
Difficulty Level:
A Bit Difficult
Total Repair Time:
1- 2 hours
Tools:
Screw drivers, Wrench set
39 of 48 peoplefound this instruction helpful.
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old switch broke off
The new switch was quite different than the old, so I wasn't sure it was the right part. On closer examination, I saw it had been greatly improved and strengthened. I merely unscrewed the old switch, cut the wires, and installed the new switch, using wire nuts to rewire it. This switch is clearly a good fix for a weak design. Sure glad I found partselect.com!
Other Parts Used:
Clay from Flower Mound, TX
Difficulty Level:
Really Easy
Total Repair Time:
15 - 30 mins
Tools:
Screw drivers
33 of 38 peoplefound this instruction helpful.
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replace switch lid switch & hoses
Removed control panel screws (2) pulled up CP and pulled back washer case and removed old switch, replaced with new switch, added a rubber washer on each screw to help shock of lid slamming down, re assembled replaced hoses and tested for leaks. Easy Thanks for the site and the parts
Other Parts Used:
Bryan from Maple Valley, WA
Difficulty Level:
Easy
Total Repair Time:
15 - 30 mins
Tools:
Pliers, Screw drivers
23 of 620 peoplefound this instruction helpful.
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Washer wouldn't spin, lid switch broken
Removed the back panel and cabinet. Removed the pump and separated the gear box and motor. Replaced coupler, reassembled. Lid switch removed/replaced very easy, as was lid screw.
1. Watch the partselect.com repair videos for either of the following parts: Part # 3363394 (White Direct Drive Water Pump - two ports) or Part # 285753A (Direct Drive Coupling). 2. After disconnecting the washing machine from the wall, these videos will show you how to disconnect the frame off the washing drum from the front. Disconnecting the top panel is a little different: pull/pop the two end pieces off, and unscrew the screws. 3. Upon removal of the front frame (per videos), disconnect the electrical device from underneath the lid, using a phillips screwdriver and a nutdriver and/or wrench. Use a flathead screw driver for the clips to remove/replace the electrical wires. No need to splice/cut any wiring. 4. Put everything back together.
The biggest problem for me was finding the screws to remove the control panel. First there are two screws on the top back side of the control panel, then there are plastic covers that have to be removed from both sides of control panel, then you can remove the screws at the base of the control panel. Set the control panel back, then remove the golden brackets that hold the cabinet to back of the washer. The whole cabinet will come forward with a little coaxing. (Remember to put the screws with the part you have removed to make sure you put them back in the same place.) Next remove screws that hold on the lid switch, remove wiring from clips, then replace with new switch, situate wiring in clips, position switch into place, screw into place. The cabinet is really hard to get back into place, be patient it may take a few tries. Once you get the cabinet in place, replace the golden brackets, then place the control panel where the screw holes line up and screw down, replace plastic sides, then replace the screws in the back side and your done.
Other Parts Used:
Michael from Litchfield, IL
Difficulty Level:
A Bit Difficult
Total Repair Time:
30 - 60 mins
Tools:
Screw drivers, Socket set, Wrench set
15 of 16 peoplefound this instruction helpful.
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Questions and Answers
Ask our experts a question about this part and we'll get back to you as soon as possible!
15 questions answered by our experts.
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Brenda
October 5, 2017
When the washer enters the spin cycle (while lid is down) the water will drain but the tub will not spin.If I open the lid and then close it again, the tub will begin spinning.Since it does spin after closing the lid it makes me think the lid switch is ok.Why won't it spin when it enters the spin cycle?
For model number 11023812100
Hi Brenda, Thank you for the question. It sounds like the Timer, PartSelect Number PS11743432 is not sending the signal to start the spin cycle properly. I suggest replacing this timer. Hope this helps!
My washer has filled with water but that's it- it won't start to spin. After reading these comments, i'm thinking it is the lid switch- or rather the lid pin- if i hold a screwdriver in the hole, i gets some activity. My issue with starting this process is that the washer is full of clothes, water and detergent.I had a problem with this yesterday but a little giggling and it started. no so today. please help- 63 year women who has never fixed an appliance. thank you.
For model number 11025862400
Hello and thank you for writing.
It certainly sounds like it could be a faulty lid switch assembly PS11742021 you should check the part(s) for signs of damage or test with a multimeter, and replace the part(s) as needed. For your convenience, we have attached the link to our repair video.
We hope this helps. Good luck with your repair.
https://www.youtube.com/watch?v=pbQU-NlkHcw&feature=emb_title
We hope this helps. Please contact us anytime if you require further assistance.
9 people found this helpful.
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Jorge
February 26, 2020
When the washer enters the rinse cycle (while the lid is down)everything stops. The water will not drain and the tub will not spin
For model number 110.23812100 Kenmore Washer
Hello and thank you for writing.
It certainly sounds like it could be a faulty lid switch assembly PS11742021 and/or possibly a malfunctioning pump PS11741239 you should check the part(s) for signs of damage or test with a multimeter, and replace the part(s) as needed. We hope this helps. Please contact us anytime if you require further assistance.
Hello, Thank you for your question. Here is a repair video on this part- https://www.youtube.com/watch?v=pbQU-NlkHcw&feature=emb_logo . We hope this helps.
4 people found this helpful.
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Rebecca
October 23, 2019
When I remove the lid switch and press down I can get it to spin but when screwed back in place does not spin but fills and agitates so do I replace lid switch
For model number 110.22632100
Hello Rebecca, Thank you for the question. Yes, I suggest having the Lid Switch replaced to fix the issue. Hope this helps!
4 people found this helpful.
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Wanda
January 30, 2019
Top load washer. Fills up with water than quits. I can hold switch down with screw driver and it works. How do i get the top of washer off to get to switch, if thats what i need to replace.
For model number kenmore washer mod. 110.24872300
Hello Wanda, Thank you for your question! We do have an installation video for part number PS11742021 Lid Switch Assembly on our website. It is located just above the Q&A section on the page for the part. Good luck!
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David
October 25, 2019
Does this part come with the lid pin that sets the switch when the lid is closed? If not, can the lid pin be purchased separately? Thanks!
For model number PS11742021
Hello David, thank you for your question. No, this part does not come with the pin. The lid switch actuator is PartSelect Number: In order for us to locate the correct parts and repair information we will require the model number of the appliance. Once you have located the model number please feel free to resubmit the question and we will be happy to help you. Look forward to hearing from you!
3 people found this helpful.
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Rhonda
January 29, 2020
Washer will spin for a short period of time .Stops spinning during circle
For model number 110.28012010
Hello Rhonda, thank you for your question. We would recommend testing/replacing the following parts to determine the issue. They are PartSelect Number: PS11747977 shift actuator, PartSelect Number: PS3497627 lid lock, and washer drive pulley kit PartSelect Number: PS10057144. I hope this helps.
Part # ps11742021 seems to be the part that i need, but it says that it fits all the model #'s that start with 110 1 instead of 2. Is there a difference, and where can i get the part # that fits my model #?
For model number 110 25852 400
Hello Claudette, thank you for your question! We have confirmed that part number WP3949238 (PartSelect Number PS11742021) Will work with your specific appliance. Good luck with your repair!
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Elizabeth
October 4, 2019
I bought a new lid switch, but I don't have any mounting screws to finish the installation since screws were not included with the new part. Can I find the correct screws at a hardware store? If so, what size screws should I buy? Please help me! Thanks Elizabeth.
For model number 11026912691
Hello Elizabeth, Thank you for contacting us. I have researched the model you have provided and have found the part you are looking for is PartSelect Number PS11743744. Very sorry but the manufacture has not provided us with the thread count or size of the screw. For more specialized assistance or to speak with someone about this, I would suggest calling the manufacturer of the appliance directly. Hope this helps!
