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Drain Pump with Pulley Specifications

How Buying OEM Parts Can Save You Time and Money
Replacing your Norge Washer Drain Pump with Pulley

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David from Boca Raton, FL
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Difficulty Level:Easy
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Total Repair Time:Less than 15 mins
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Tools:Screw drivers, Wrench set
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Doug from Port Richey, FL
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Difficulty Level:Really Easy
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Total Repair Time:Less than 15 mins
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Tools:Pliers, Screw drivers
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MICHAEL from PLYMOUTH, MN
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Difficulty Level:Really Easy
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Total Repair Time:15 - 30 mins
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Tools:Nutdriver, Screw drivers, Socket set
...There was no visible leakage of any of the hoses or connections but I could see the water puddle on the floor was coming from under the water pump located in the front corner.
...I wasn't able to peel the sides off the washer. I disconnected the rear hoses for hot and cold water and the drain hose. I removed the plate on the rear that orients the drain hose.
...I tilted the washer 90 degrees to its front using 2 x 4's to cushion the front so the machine would not be scratched.
....I removed the drive belt underneath. It was easy to remove by hand and did not require loosening screws on any of the pulleys.
...I disconnected the black exhaust hose from the tub with a screw driver and the white drain outlet hose with water pump pliers.
...I then reached into the front corner of the machine through the opening in the back and removed the water pump which is held in place by 3 nut head screws. I used a ratchet set to do this.
...I observed the water pump which is almost all molded plastic. The bushing area in the center attached to the impeller appeared to be wet and rusted. I assumed this to be the source of the water leak. I found the replacement on line at PartSelect site and ordered it. It was much cheaper at PartSelect then other sites.
....When the replacement pump arrived 2 days later , I compared it to the pump I removed. It matched physically including the pulley so then I installed it and re-assembled the washing machine in the reverse order from disassembly.
...I left the louvered panel off and observed the water flow for leaks during the first wash after re-assembly.
...There were no internal leaks and no puddling on the floor, so I replaced the louvered panel and put the washing machine back in place.
The water pump was a bit noisy during the 1st load
but otherwise the machine ran well. After the 1st load the pump is quiet and the machine runs just as it did before the puddling occurred. It is fine.
After having done this I can say, it was uncomfortable and cramped to reach in through the rear panel opening to remove and replace the water pump. But I could not find a way to lift the top of the machine easily so I could removed the side panels to have better access to the water pump and hoses. If anyone knows a way to do that without unplugging and removing the electronics panel, that would be useful information. Please post it.
It can be done the way I described here because I did it, but that may not be the easiest way if the side panels can be easily removed it would probably be an easier repair.
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Richard from Boyertown, PA
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Difficulty Level:A Bit Difficult
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Total Repair Time:1- 2 hours
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Tools:Pliers, Screw drivers, Socket set
The washer was put upright again and the lid taped to the top to secure it before lifting the top. The top was opened by sliding a putty knife between the top and front panal near the left and right corners. There are two metal clasps that will release the top with gentle pressure, do not pry on the top. The top was lifted up and set back gently so as not to bend or break the hinges. There are two small screws on the upper inner right and left side of the front panel that were removed using a nut driver in order to remove the front panel.
With the front panel removed the water pump was visible in the front, lower left hand corner on the base. The two hoses were removed from the pump by moving the hose clamps up the hose, using pliers to loosen the clamps and then pulling off the hoses with a slight twisting back and forth. I put a few towels around the pump before removal to soak up the water that came out. The three bolts holding the pump in place were removed using a socket wrench and the pump removed.
The new pump was replaced, hoses were put back on, front panel replaced and the top relatch. The washer was tipped back again to get to the bottom to put on the new belt.
That was all. It worked great.
Notes:
1) Several people had mentioned having similar problems with the water pump and had observed a metal ring that had been pushed up where the pulley is connected to the shaft. I also observed this on the sqealing pump. The metal ring seem to work its way out and scrape on the metal mounting plate on the bottom of the pump. So if you see this ring, it is probably the pump.
2)I cleaned the pulleys since there was some rubber dust on them. Also you can remove the belt easily by pulling it slightly off the large pulley and then turning it off. When putting the belt back on, put it around the small pulleys first and then start it on the large pulley and turn it onto the large pulley. More leverage with the large pulley.
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Alan from Columbia, MO
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Difficulty Level:Easy
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Total Repair Time:30 - 60 mins
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Tools:Nutdriver, Pliers, Socket set
Removed back plate where drain hose goes into back of machine. Used pliers to close the clamp holding to drain hose to remove it. I stuffed the exposed water pump opening with towels to keep water from spilling.
At this point I leaned the machine over on its front so the back of the machine was facing skyward. I placed a towel over the motor in case water spilled it would not get on the electrical components. I removed the belt on the bottom of the machine from the water pumps pully. I then removed the three screws mounting the pump to the bottom of the machine. I disconnected the other hose from the water pump that comes from the wash tank with the pliers. Once disconnected I stuffed the ends of both with towels to keep water from leaking out.
I took the new pump and connected the hose from the washer tub with pliers, mounted the pump back to the bottom of the tub with the three screws, replaced the belt, and reconnected the drain hose, and took the towel off the motor. I then replaced the back plate and set the machine upright. I connected all the hoses back up and plugged it in. It worked great. If you spill water on the motor you can dry it with a hair dryer.
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Michael from Elgin, SC
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Difficulty Level:Really Easy
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Total Repair Time:30 - 60 mins
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Tools:Nutdriver, Pliers
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Amanda from Lewisville, TX
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Difficulty Level:A Bit Difficult
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Total Repair Time:More than 2 hours
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Tools:Pliers, Screw drivers, Socket set, Wrench (Adjustable)
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Mark from Port Matilda, PA
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Difficulty Level:Easy
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Total Repair Time:15 - 30 mins
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Tools:Pliers, Screw drivers, Socket set
1) Opened the front of the machine and then propped up the machine.
2) Placed a pan underneath to catch the water that remained in the pump when I disconnected the two hoses attached to it.
3) Removed old pump with socket wrench
4) Replaced with new pump purchsed from you all.
5) Reconnected the two hoses.
6) Installed new belt.
7) Closed up machine and BAMM! works like it was brand new!
You all Rock! Cost of parts and 20 or so minutes of my time is a lot less than calling a repairman or replacing the machine!
Thanks for the help!!!
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Andrew from Bronx, NY
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Difficulty Level:Really Easy
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Total Repair Time:15 - 30 mins
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Tools:Socket set
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David from Honesdale, PA
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Difficulty Level:Easy
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Total Repair Time:Less than 15 mins
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Tools:Nutdriver, Pliers
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Manufacturer Part Number: WP35-6465

Get in touch, we're here to help!
1-866-883-8386
Monday to Saturday
8am - 9pm EST