Average Repair Rating: 5.0 / 5.0, 6 reviews.
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The refrigerator door was difficult to maintain closed
Because the lower cams are made out of hard plastic the repeated opening and closing of the door wore them out. The hardest part was taking all of the food that is normally stored in the door.
First step was to determine whether the screws were metric or US standard - they are metric. The next step was to remove the top hinge in order to remove the door and replace the bottom cams and brackets. This took a couple of minutes, replacing the cams was about 5 minutes and putting the door back on the pivot and reattaching the top hinge was another couple of minutes.
If I had called a service tech they would have charged a minimum of two hour and for the parts. I estimate that I saved myself about $100.
Romove food and shelves from the door. Remove the 4 screws on the top hinge and higne cover. My door stayed closed but you may need an extra person to hold the door. Lift the door off of the bottom hinge. Replace the parts and re-install. Under 15 minutes total by myself. The door weighs around 20 punds I would guess but again a second person due to the size might be helpful for some.
We’d had the refrigerator repaired a year ago by the service department of our local appliance store. Turns out the service tech somehow used the wrong screw when replacing the door cam, causing it to rub on the cams and causing premature wear. After watching the provided repair video, it took about 10 minutes to remove the door, replace the cams and reinstall the door. Saved well over $100 and had the job done right this time.
Other Parts Used:
Bruce from MONTGOMERY, AL
Difficulty Level:
Very Easy
Total Repair Time:
Less than 15 mins
Tools:
Socket set
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refrigerator door would not stay closed , I would close the door and it would bounce back out , I had to close the door by holding it closed each time I opened it
I watched the video, removed the top three screws , took the door off , put the door on the floor and removed the part with a socket.Then I put the new part in after lubricating . I picked the door up put it on the stem below , replaced the three screws and closed the door . The video was a big help was very easy to do and the part was quickly shipped .Thank you for all your help . Patricia
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1 question answered by our experts.
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Carolyn
February 17, 2023
what screw do i need for top of freezer door hinge?
For model number WRS325FDAW01
Hi Carolyn,
Thank you for your question. If you need the white screw, the part number listed under your model number for it is PS11752507. If you need the black screw, the part number listed for it is PS11752508. If you would like to place an order for one of these screws, please call our customer service line and anyone will be happy to assist you. We look forward to hearing from you!
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Model Cross Reference
This part works with the following models:
PartSelect Number: PS11741512
Manufacturer Part Number: WP3400012
