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Direct Drive Water Pump

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5 Reviews
$103.66   In Stock

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PartSelect Number PS11741242
Manufacturer Part Number WP3363892
Manufactured by Whirlpool
Product Description

Direct Drive Water Pump Specifications

This white direct drive drain pump is intended for use with washing machines that do not have belts. This pump has a backflow flapper valve, and two large ports for water to pass through.

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Troubleshooting
This part fixes the following symptoms:
Leaking | Will not drain | Leaks water
This part works with the following products:
Washer, Washer Dryer Combo.
This part works with the following products:
Whirlpool, KitchenAid, Kenmore, Crosley.
Part# WP3363892 replaces these:
AP6008110, 3352496, 3363892, WP3363892VP
Questions and Answers

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6 questions answered by our experts.
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    Sorry, we couldn't find any existing answers that matched.Try using some different or simpler keywords, or submit your new question by using the "Ask a Question" button above!
    David
    August 31, 2017
    I bought a used Kenmore series 80 clothes washer and the water pump only has one hose connected to it. I'm trying to find the other hose that should connect to the pump outlet. Do you have a diagram showing the hoses that are supposed to connect to the pump? My washer model number is 110.21884001 the serial number is ck 5104600 thank you
    For model number Kenmore 110.21884001
    Hello David, thank you for contacting us. The 2 hoses that you would need for the pump are PS334596 and PS334685 Good luck with the repair!

    1 person found this helpful.

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    Steve Barnes
    January 31, 2018
    I just replaced the clutch on this washing machine because after the spin cycle chothes still seem damp or wet, clutch did not fix problem. I have not replaced the pump, recently but have once before, but there is no obstructions in the pump, also no kinks in any of the hoses. Any idea what could be problem? Thank you i am at a loss and can not seem to find anyone that can tell me anything.
    For model number 110.26932691
    Hello Steve, thank you for your question. If the clutch didn't fix the issue, the next part I would recommend you check/replace would be the Direct Drive Motor Coupling. This can directly affect the speed of the spin cycle, which is what gets all last bit of water out of the clothes. The pump is an option as well, but usually if the pump goes the appliance will not drain any of the water. I hope this helps!

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    Lester
    November 5, 2018
    Washer leaking at pump. I took washer apart as video showed. I'm trying to remove pump but it almost pulls off motor shaft then goes back on. It seems like a spring in there to keep it from coming off all the way. Any suggestions i've been trying to remove pump for 2 1/2 hours.
    For model number Kitchenaid prestige
    Hello Lester, thank you for contacting us, In order for us to locate the correct parts and repair information we will require the model number of the unit. Once you have located the model number please feel free to resubmit the question and we will be happy to help you. Look forward to hearing from you!

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    Cesar
    September 10, 2019
    I have a combo washer/dryer of this model mentioned. The water does not drain after the first wash cycle. What part replacement do you recommend? Do you have techs. To have it fixed in my area?
    For model number YLTE6234Q0
    Hi Cesar, thank you for your question. Unfortunately we do not have technicians that we send out. We are just a part dealer here. If you do not have water coming into your appliance. The part you may want to check is your drain pump. I hope that helps. Good luck with your repair.

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    Lucie
    June 3, 2019
    My washer is leaking from the front center. I believe it is a drain pump what part # do i need to replace the drain pump. Will partselect number ps11741242 fit?Thx. lucie
    For model number KAWE577BWHO
    Hello Lucie, thank you for writing. This Direct Drive Water Pump is the correct replacement for your model. For the leaking, you may want to also consider either the Water Inlet Valve part PS334646, and the Centerpost Gasket part PS11723081. We hope this helps.

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    Frank
    August 27, 2019
    I have recently noticed a slight mildew smell after a wash so i have did an empty cycle with a bleach solution but wondered if these machines have a filter at the pump; that clogs and could cause this problem. I have seen this on front loaders and easily cleaned and fixed musty odor issues..thanks
    For model number YWET3300XQ0
    Hello Frank and thanks for writing. Here is the link for your manual . Hope this help. Please contact us anytime. http://laundry.manualsonline.com/manuals/mfg/whirlpool/wet3300xq.html

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      Customer Repair Stories
       Average Repair Rating: 3.6 / 5.0, 15 reviews. What's this?
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      Sorry, we couldn't find any existing installation instruction that matched.
      Pump was leaking a little at the seam joint
      Tilted washer onto its back and removed the "cardboard" bottom sound absorption cover (2 sheet metal screws). This provides access to the pump that is located on top of the motor. Slid off each of the 2 clamps that secure the two drain hoses using slip joint pliers. Then popped loose the 2 metal holddown bracket clamps that secure the pump housing to the motor.
      The next step gave me a real fit... the pump housing is supposed to just lift off the motor shaft with little effort but mine was a bear. No matter how much I pulled and tugged, it didn't want to budge. Because the motor assembly is mounted on a semi-moveable suspension, when I grabbed the pump and pulled, the whole motor assembly tended to move too. I eventually had to resort to using 2 large flat blade screwdrivers to pry the pump off ... CAUTION!!! Be careful not to put too much force because you can dent the motor shaft grease housing (which I did). Fortunately, I didn't dent it enough to poke a hole in it but it was deformed...
      And the reason it didn't want to come off easily was - the shaft had been getting wet which caused some rusting/pitting of the shaft. Although the pump housing is all plastic, the shaft was rusted tight on it. It did come off after much tugging and prying. Otherwise this would be a very easy repair.
      Put the new pump in place but it wouldn't go on the shaft until I took some sandpaper and removed as much of the rust as I could. I put a little grease (vaseline) on the motor shaft and pump housing connection to make it easier to slip on. Aligned the motor shaft and pump housing - it is keyed (meaning it only goes on one way due to the shape of the motor shaft). Once keyed on properly, it slid down easily. Reattached the 2 metal holdown brackets and reattached the 2 drain hoses. Replaced the bottom cover.
      I did not encounter very much water in the hoses but be advised there can be enough water to get things wet (motor, floor) so you may want to have a small container to get as much water out of the hoses. Also having towels to catch any water remaining in the pump housing so it doesn't end up spilling onto the motor (a bad thing). Of course one has to UNPLUG the electrical cord BEFORE beginning this repair! Also you will most certainly need to shut off the incoming water lines and disconnect the hoses to allow you to move the washer to a position that makes it easy to get to bottom.
      That's all I can think of... a simple repair that should go quick if the motor shaft isn't rusted on!
      Good Luck...

      P.S. I figured the drain pump was leaking AFTER I removed the bottom cover and looked for water evidence here and there. Suspected the pump but couldn't be sure until I set the washer back up normally and ran a cycle. Using a mirror I checked to see where the drips were coming from.
      • Gary from Huntington, WV
      • Difficulty Level:
        Easy
      • Total Repair Time:
        30 - 60 mins
      • Tools:
        Pliers, Screw drivers
      • Parts Used:
        WP3363892
      83 of 87 people found this instruction helpful.
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      Leaking water pump where casing halves split.
      Replaced pump without disassembling the cabinet or disconnecting motor or any other parts.

      Disconnected power, drain, hot and cold water lines. drained lines to pail before taping to top of unit.

      Tipped the unit to a 45 Deg. angle, leaning the top side edge onto a stool so that pump presented well at the raised bottom edge.

      Removed hose clamps at pump suction and discharge ports and drained water into a shallow soaking pan. Kept clamps on hoses to facilitate reinstallation of pump.

      Removed spring clamps at front and rear of pump housing.

      Wiggled motor shaft away from coupling in pump. This is a friction fit, so no parts removal was required and no parts "come loose" in the process.

      Wiggled new pump housing onto the motor shaft after checking square shaft alignment with respect to square female coupling on pump.

      Pushed and twisted hose ends onto pump suction and discharge ports, then pulled spring clamps down over hose ends at pump ports.

      Reset spring clamps so that they were aligned and square with pump ports. Reconnected power, drain, hot and cold water line connections.

      Washer ran as before but without leaks this time.
      • David from Washington Crossing, PA
      • Difficulty Level:
        Easy
      • Total Repair Time:
        15 - 30 mins
      • Tools:
        Pliers
      • Parts Used:
        WP3363892
      34 of 36 people found this instruction helpful.
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      Leaking water on floor under front center.
      Disconnet the washer from supply lines. pull washer out, tip on side. Remove water hoses from pump, have to squeeze hose clamps with pliers and slide them down the hose. Then remove the hoses from the pump. Then locate spring retainers that hold pump to drive motor, place flat blade screw driver under each clip and pry clip loose, then remove pump.
      Install new pump on shaft, making sure that alignment dowels line up with holes on pump. Hold pump in place and using finger push retainer clips over lip of pump, install hoses on pump, install hose clamps. Hook washer up to supply lines, drain lines, plug in and you'r done.
      • Christopher from Leadville, CO
      • Difficulty Level:
        Easy
      • Total Repair Time:
        15 - 30 mins
      • Tools:
        Pliers, Screw drivers
      • Parts Used:
        WP3363892
      13 of 16 people found this instruction helpful.
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      pump leaking, agitator not turning
      First I went to this site and read what everyone had to say on leaking pumps. After finding the model number, I looked at the parts list, and found what parts I thought I would need. First I shut off the water and unpluged the washer Replacing the water pump was very easy after reading what other people had done. I pulled the washer out from the wall about 18 inches and tilted back on a 45 degree angle. The pump was now in plain sight and helt in with two slide clamps. Using a pair of plyers I remover both clamps from both hoses on the pump. By pushing to the outside of the pump I was able to remove both of the slide clamps. This allows the pump to be lifted out and off the motor shaft. As my washer had just started leaking " about one week" the pump slid off the shaft easy. There was no rust on shaft. Pump shaft has a slot in it so the pump can only go on one way. By reversing the way I removed the pump I was able to slide the new pump back onto the shaft and slide the slip clamps back over the pump. Replacing both hoses and both clamps. Now pump was in place. I pulled the washer away from the wall and slid back into place. That took care of the pump. For the top side I removed the top part of the agitator by pulling up and removing the part that holds the softner. Under this was a piece of plastic that I was able to lift out. Under that was a 12MM bolt with a rubber washer. Using a scoket set I removed the bolt and washer. Lifting up on the agitator it came right out. Pulling on each end of the agitator I was able to pull it apart. Inside was a large plastic washer and agitator directional cogs all in one piece. This piece just lifts up and off. I replaced the old piece with the new on and slid the two agitator back togeather. Setting the agitator back into the washer and put the 12mm bold and rubber washer back on. Then I put the plastic back on and set the top softer cup back in place. Snapping in the bleach dispenser was very easy, just shap into place. Pluging the washer back in, and turning back on the water I ran the washer with no clothes in it so I could check for leaks and make sure everthing was working. Repairing both parts took about 30 minutes and now the washer is like new.
      11 of 13 people found this instruction helpful.
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      Water Pump Seal Leaking
      Unplug electrical cord, disconnect water inlet hoses and drain line at rear panel. Move washer to garage or larger work area if necessary. Disconnect control panel from top of washer cabinet by removing the two screws at the front corners of the control panel. (The control panel can now be flipped up and back when you are ready to remove the cabinet assembly.) Disconnect the rear panel from cabinet assembly by removing attaching screws at bottom of rear panel (and along the vertical edges if any screws are installed there). Either slightly lift the rear panel up off of the two clip brackets that attach it to the rear top edge of the cabinet assembly, or if need be remove the clips from the cabinet slots. With the rear panel loose, slide the control panel assembly slightly towards the rear and up to disengage it from the cabinet slots, then tip it up and back, away from the cabinet. The cabinet assembly (with top attached) can now be tipped forward and away from washer to expose the internal workings. (It may be necessary to support the rear panel and/or control panel.) The water pump is attached to the front of the motor by two spring clips. Disconnect the two water lines from the pump, then remove the two spring clips. Pull the pump forward off of the shaft extending out of the motor. Install the new pump, then assemble the washer in reverse order. (I was unsure where the leak originated on my washer so I completely removed the rear panel which entailed disconnecting from it the electrical cord fitting, drain and input water fixtures and various other brackets. Pump replacement can be accomplished without completely removing the back panel.)
      • John from Aberdeen, ID
      • Difficulty Level:
        A Bit Difficult
      • Total Repair Time:
        1- 2 hours
      • Tools:
        Pliers, Screw drivers, Socket set
      • Parts Used:
        WP3363892
      7 of 8 people found this instruction helpful.
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      water leaking in front
      Pulled the machine out. Tilted is back, had my son hold it up. Took pliers pulled off hose clamps, used flat head screw driver to pop off clips. removed pump. Then did it all in reverse.
      Piece of cake.
      • Edward from Charlotte, NC
      • Difficulty Level:
        Really Easy
      • Total Repair Time:
        15 - 30 mins
      • Tools:
        Pliers, Screw drivers
      • Parts Used:
        WP3363892
      7 of 9 people found this instruction helpful.
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      Pump leaked at seam
      simple and easy . Just tipped the machine back, pump was right there in the front.
      Hardest part was getting the old pump off the shaft. I used a small block of wood & a large screwdrive to pry it loose (gently).

      After it came off I filed off some corroded spots on the shaft before slidding on the new one. then its slid on easy,
      Snapped on the clips , clamped on the hoses, Done, Momma's Happy, I'am Happy

      Ordering was easy, Shipping was fast.
      I will use you again.
      • Tim from Darlington, WI
      • Difficulty Level:
        Really Easy
      • Total Repair Time:
        15 - 30 mins
      • Tools:
        Pliers, Screw drivers
      • Parts Used:
        WP3363892
      6 of 8 people found this instruction helpful.
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      Pump had leak in front center housing
      Removed washing machine skin and pulled pump from front bottom of washer by removing input and output hoses and disengaging clips holdin pump on motor drive. Pulled pump free of motor drive. Installed new pump in reverse order.
      • Michael from Woodland Park, CO
      • Difficulty Level:
        Really Easy
      • Total Repair Time:
        15 - 30 mins
      • Tools:
        Pliers, Screw drivers
      • Parts Used:
        WP3363892
      5 of 6 people found this instruction helpful.
      Was this instruction helpful to you?
      Thank you for voting!
      Leaking water pump
      Tipped the washer (combined, stacked washer and drier)back against the wall at a 45 degree angle and braced it up for safety. The pump is located at the front and bottom of the washer. Access is cramped. Removed the spring hose clamps with pliers, disconnected the hoses and released the metal pump attachment springs. Pump came off the drive shaft with a good pull. Reinstalling was more trouble due to the cramped access. The shaft needed to be sanded and lubricated with silicone before the new pump would slide on. It required a fair amount of force to get the pump in position, reconnect the hoses and the clips holding the pump. The top clip was the most difficult. Repair successful.
      • William from Baton Rouge, LA
      • Difficulty Level:
        A Bit Difficult
      • Total Repair Time:
        30 - 60 mins
      • Tools:
        Pliers
      • Parts Used:
        WP3363892
      3 of 4 people found this instruction helpful.
      Was this instruction helpful to you?
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      We had water leaking all over the floor
      After determining where the leak was coming from I searched the web for help. Your website was the most helpful. I used some of your previous client comments to help me fix my washing machine. After trying without any luck in removing the broken pump I referred to your repair stories and determined that I would need to apply a little more force. Using a screw driver and hammer I pried off the face of the existing pump, then I used pliers to pull out the impeller, after that I was able to remove the remaining piece of the pump. After that I sanded the shaft, applied some vaseline and then installed the new pump. It was very easy once the broken part was removed.
      • John from Mattapoisett, MA
      • Difficulty Level:
        A Bit Difficult
      • Total Repair Time:
        30 - 60 mins
      • Tools:
        Pliers, Screw drivers
      • Parts Used:
        WP3363892
      3 of 4 people found this instruction helpful.
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      Thank you for voting!
      Customer Reviews
      Average Rating:
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      5 Reviews
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          Model Cross Reference
          This part works with the following models:
          PartSelect Number: PS11741242
          Manufacturer Part Number: WP3363892
          Brand
          Model Number
          Description
          Kenmore
          11026932690
          Washer
          Kenmore
          11026932691
          Washer
          Kenmore
          11026934690
          Washer
          Kenmore
          11026934691
          Washer
          Kenmore
          11026952690
          Washer
          Kenmore
          11026952691
          Washer
          Kenmore
          11026954690
          Washer
          Kenmore
          11026954691
          Washer
          Kenmore
          11026955690
          Washer
          Kenmore
          11026955691
          Washer
          Kenmore
          11027982790
          Washer
          Kenmore
          11028932790
          Washer
          Kenmore
          11028932791
          Washer
          Kenmore
          11028934790
          Washer
          Kenmore
          11028934791
          Washer
          Kenmore
          11028942890
          Washer
          Kenmore
          11028942891
          Washer
          Kenmore
          11028944890
          Washer
          Kenmore
          11028944891
          Washer
          Kenmore
          11028972890
          Washer
          Kenmore
          11028972891
          Washer
          Kenmore
          11028974890
          Washer
          Kenmore
          11028974891
          Washer
          Kenmore
          11080764000
          Washer Dryer Combo
          Kenmore
          11084762300
          Washer Dryer Combo
          Kenmore
          11084762301
          Washer Dryer Combo - LAUNDRY CENTER
          Kenmore
          11084764300
          Washer Dryer Combo
          Kenmore
          11084764301
          Washer Dryer Combo - LAUNDRY CENTER
          Kenmore
          11088762790
          Washer Dryer Combo
          Kenmore
          11088762791
          Washer Dryer Combo

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