This upper agitator is an OEM part for your washing machine. It works with the rets fo the agitator assembly to spin clothing during the wash cycle. Make sure the power source to the washer is shut off before beginning this repair. To complete this repair you will need a ratchet and 7/16ths inch socket. To gain access to this part you will simply need to remove the detergent dispenser and barrier cap.
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Troubleshooting
This part fixes the following symptoms:
Will not agitate
This part works with the following products:
Washer, Washer Dryer Combo.
This part works with the following products:
Whirlpool, Inglis, Amana, Crosley.
Part# WP3363003 replaces these:
AP6008106, 3363003
Customer Repair Stories
Average Repair Rating: 4.1 / 5.0, 12 reviews.
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Top part of agitator (auger) was not turning
Using kit 285587 was straight forward. Removed fabric softener dispenser & sealing cap. It took more time to find the socket set (needed a 7/16 socket) with a long driver (10 inch) than to unscrew & remove the auger & agitator. Cleaned up the bowl whilst it was apart (good buildup of junk under the agitator). Replaced agitator, new thrust washer to find that grease should be applied but isn't included in kit (get part not 350849). Grrr.... Applied new auger, cam, dogs and holder. (No instructions in kit for assembling cam, dogs & holder, but you can work it out ok). Applied new bolt & washer, new seal on cap. Installed fabric softener. Could have been a 15 minute job but peace and quiet in the garage makes it worthy of taking longer ;-)
cam dogs worn out and the agitator wouldn't rotate.
Removed softner dispenser on top of agitator. Removed next was cap and seal cover at base of the agitator by just pulling it up. Used 1/4" drive w/ 7/16" socket w/long extension to remove the agitator mounting bolt. While holding the bottom of the auger, pull the agitator up, removing the top agitator assembly. Replace the necessary worn parts. Read the directions which came with your ordered parts. Also, the agitator grease which you are to use to lube the top of the Thrust washer is not included in the repair kit. You can use non water soluable grease to lube the thrust washer or order part number 350849. Total time, 15 minutes. Happy washing...
The teeth on the one-way clutch of the upper part of the agitator were stripped.
The directions that came with the parts were very helpful.
1. Removed the softener dispenser. 2. Removed the bolt at the bottom of the exposed agitator. 3. Pulled up the agitator assembly. 4. Installed new parts. 5. Reversed process.
Removed the degergent cone. Removed the cap with handle and o ring. Removed 1/2 bolt and washer with deepsocket and extention. Removed upper agitator and gear wheel and replaced pieces with new repair kit.
Agitator stopped spinning, so clothes weren't getting clean.
First I removed the liquid fabric softener cover, then removed the seal with my fingers, then used a socket with an extension to remove the single bolt that holds the agitator to the spindle.
Next, I pulled up to remove the agitator and tipped it upside down to take out the centrifugal mechanism. Then, I simply replaced the old parts with the new ones, and put it back together, as it shows in the included diagram. It took about fifteen minutes.
I was glad to be able to go online, and quickly locate the exact parts our machine needed, at a reasonable price! Our machine now works like new again.
Wash cycles worked normal but agitator would not rotate clothes
I ordered my parts from partselect and had them at my door the following day (AWESOME!) I removed the dispensor on the top of the agitator and reached inside to remove the protective cover to the cams/bearing area. I then removed the center bolt (7/16) and lifted the agitator off the shaft. Replaced the parts I ordered (Part Number: PS334650 Agitator repair kit, and replaced the Upper Agitator Part Number: PS342399) Everything fit perfectly and the instructions were quite simple. Washer now works like a charm and I didn't have to replace my washer. I was very impressed and surprised with the delivery time of my order. I will definitely use this website again for any appliance repairs I need. MrL 11/2010
Removed the agitator and seperated the top unit notice the cam arm were worn, order the parts on line Sunday After noon and recieved the parts the next week! Great service very easy I did call customer Service checking on delivery spoke Steve who was very helpful.
Follow inst. that came with the parts. Took out the old and replace with the new one's. Took about 30 mins. all total. Web site was real good on showing which parts that I needed and order department was great.
Pop off the softener dispenser. Use a socket with a long extension to remove the bolt inside agitator. Important - save the old parts so you can assemble the new agitator kit! Put it back together and tighten the bolt. I fixed it myself and saved $150 trip charge for a repairman! Thank you!
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3 questions answered by our experts.
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John
January 17, 2019
The upper agitator on my washing machine has some up and down play on it from the lower part so it just turns with out gripping onto the dogs inside. Is that normal or is there something i need to do to make it agitate properly? Thank you
For model number wtw4800bq0
Hello John, thank you for your question. There shouldn't be any play between the upper and lower agitator. We would recommend replacing the Agitator assembly (Complete) Part Number: PS11742049. Or disassembling the agitator and replacing the following parts: Spacer, Thrust Part Number: PS11742044, Agitator Cam Kit Part Number: PS334648, and Upper Agitator Part Number: PS11741237. I hope this helps!
Upper agitator won't come off for me to change dogs
For model number Lsq9549pwo
Hi Ferdinand,
Thank you for your question. We have included a link to one of our YouTube videos that you may reference on how to remove/install the upper agitator. The washer and the agitator in the video may appear different from yours, but it will give you a general idea on how to remove/install the part. We hope this helps! Good luck with the repair!
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Joe
November 15, 2019
Does upper agitator include the cam kit
For model number GST9675JQ0
Hi Joe, sadly it does not. Thank you for your question and good luck with your repair!
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