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★★★★★
★★★★★
Giancarlos C - June 26, 2020
Verified Purchase
can t fix it
was not the right part
★★★★★
★★★★★
Patricia P - January 29, 2020
Verified Purchase
Wrong part
I ordered the part according to the diagram and part number. But it was way too small. We ended up fabricating our own piece to fix the door.
★★★★★
★★★★★
Kara P - February 12, 2019
Verified Purchase
Door
It's a doorstop.....not sure what there is to review about it....it stops the door :) Easy to install. Most difficult part was putting the screw in because I was to stupid to do it before I put the doors back on. My own fault. Dont be like me and it's a 5 min install
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Customer Repair Stories
Average Repair Rating: 2.2 / 5.0, 2 reviews.
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Sorry, we couldn't find any existing installation instruction that matched.
door hinge broke.
Removed door and replaced bushing bracket was ok.
Other Parts Used:
Bernard from DONALDSONVLLE, LA
Difficulty Level:
Really Easy
Total Repair Time:
15 - 30 mins
Tools:
Nutdriver, Screw drivers
2 of 3 peoplefound this instruction helpful.
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Right side door doesn't lift when closing
I failed to repair the problem and sent the parts back. The hinge bracket that I needed was WPW10524049. The hinge that I purchased was WP2183805. I gave up on trying to repair the door because it was not clear to me how to assemble the cam and hinge. There doesn't seem to be any obvious way to disassemble the hinge and cam that I have - which would allow me to replace the cam in the existing hinge.
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10 questions answered by our experts.
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John
January 31, 2019
My right hand french door will not stay open as soon as you open it it tries to close. I have it level but it dose not matter the other door works sell. It has always been that way and i have tried everything to get it to just hold open.
For model number WRF560SEYM05
Hi John, thank you for your question. You should take a look at your hinges to see if anything needs to be changed out. I hope that helps. Good luck with your repair.
4 people found this helpful.
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Carolyn
December 27, 2019
I need a plastic hinge cover for the bottom hinge on the right door
For model number WRF560SFYH02
Hello Carolyn, Thank you for the question. Sadly, I could not find this part sold. I recommend contacting the manufacturer and seeing if they could provide you with a part number, and then you are always welcome to check back to see if we carry the part. Hope this helps!
3 people found this helpful.
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Gloria
July 10, 2019
Hello! My Kenmore refrigerator bottom door is slanted, not closing properly so moisture comes in and freezes everything. What part do i need to order to fix this problem?
For model number Model # 106.72153110
Hello Gloria, thank you for your question. The lower fridge door hinge is Part #: PS11739877. If the bottom hinge is bent this would have to be replaced. I hope this helps!
1 person found this helpful.
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Jerry
September 14, 2017
Wild blew my fridge door open and now it won't stay shut. Can it be adjusted or do i have to replace the hinge? Thanks
For model number ET1MTKXKQ00
Hi Jerry,
Thank you for your question. You could try removing the hinges and seeing if anything has been bent out of shape. Perhaps you just need to replace the screws. However if your hinges are bent, you would have to replace them. Good luck with your repair.
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Javaid
November 29, 2017
Hello, my Whirlpool refrigerator's door is not closing properly. I would have to lift up the door and close it. Which part should I order, the hinge bracket or the cam door in order to fix the problem? Do these parts comes with instructions on how to assemble them? Another problem with this fridge is that it makes loud noises. It forms ice on the back wall of the freezer drawer, and after some time the fridge stops cooling. I would then unplug it for few hours and restart the fridge. There is some water mess on the floor coming from bottom of the fridge, and then it works fine, cools, and does not make noise. Can you please help me on how to fix these problems?
For model number WRF560SEYB04
Hello Javaid,
Thanks for your question. You may want to check the hinge brackets and the door cam to make the door level again. The evaporator fan motor likely explains the ice and the noise in your appliance. For the leaking, examine the water reservoir, the water filter, and the water inlet valve for any signs of wear and tear, and replace them if they are damaged.
I hope this helps.
Well this particular hinge work with this model? Also do I just need one hinge if I’m just doing the right door? I don’t have any problems with my left door.
For model number WRF560SEYMOO
Hello Nikki, thank you for your question. Yes, the number PS11739061 you had chosen is compatible with your model. The hinge is sold separately and can be for either left or right. If you need help placing an order, customer service is open 7 days a week. Please feel free to give us a call. We look forward to hearing from you.
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Bernie
May 19, 2023
My refrigerator door doesn't close and seal properly.
The refrigerator is level front to back and side to side, the hinges seem tight, the gasket is clean, the bins are all in place and not blocking anything and there is nothing stored in the door. Any advice would be appreciated. Thank you so much.
For model number GR2SHKXKQ02
Hello Bernie, thank you for your question. There is a thin nylon washer that goes on the peg on the hinge. The one for the Center hinge is item 37 and part PS11742752. The one for the Bottom Hinge is item 38 and is part PS11742705. We are pleased to have been able to help.
I need the bottom hinge plate for the right side refer door that the bottom hinge pin goes into. Question is- Is there a difference between the left side one and the right side one I need the right side one. I really need the plastic door bottom which is also broken and that hinge pierce which is missing . Let me know. Thanks
For model number Kffs20eeyms00
Hello Ron, thank you for reaching out. Both left and right hinge brackets and door hinges are the same. The hinge bracket for your model is part number PS11739061. The door hinge for your model is part number PS11755926. The door cam is part number PS11755285. We hope this information helps!
The right door does not close unless you lift it up on the hinge. There is a piece of metal that is preventing it from closing on the bottom and rubbing against the freezer door. Do I need a new hinge? If so can you recommend what I need to purchase. Thank you!!
For model number WRF560SEYM04
Hello Doreen, thank you for getting in touch. According to our understanding, the issue is most probably with the right door hinge bracket, part number PS11739061. It protects the door, refrigerator and surrounding cabinets from damage by limiting the swing of the door. You may need to replace it to solve the problem. Glad to be of assistance!
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Linda
January 31, 2022
What would happen if this hinge bracket was not put on correctly on the bottom of my refrigerator door? My refrigerator was delivered today & they had to remove & replace the doors to get it in. The bracket on the bottom swings freely & was apparently not positioned so that the the lower hinge pin went through the hole in the bracket.
For model number WRT511SZDW
Hello Linda, Thank you for the question. This part is used to support the hinge. If not installed properly, it will but wear on the hinge and cause it to break and the door not to open and close properly. If you need help placing an order, customer service is open 7 days a week. Please feel free to give us a call. We look forward to hearing from you!
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