Average Repair Rating: 5.0 / 5.0, 1 reviews.
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Had to replace parts missing at rental property
The description on the site for the refrigerator was accurate and was very easy for me to order the correct parts that I needed to replace.
The service was also great as I had the parts sooner than I expected. Even with the shipping, the cost was far less than I was quoted by our local parts store.
Would order from this great company again rather than buying from a local vendor.
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7 questions answered by our experts.
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Kathy
October 1, 2017
How do I install the crisper drawer support?Had to take shelves and bins out to clean frig after hurricane Irma and can't figure out how to put this part back in!Thank you.
For model number GR2FHMXPQ02
Hi Kathy, Thank you for the question. With the shelf removed from the appliance and laying upside down, you will be able to see on the front corner where the support will slide into place. You insert it into the slot on the front, side corner and push it through. Hope this helps
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Martha
November 23, 2019
About the crisper drawer support - i figured it out! If you turn the frame upside down, and look along the left or right side, at the front, there's a u-shaped "slot" that the drawer support slides into. So it's held in place under the front of the frame because it slides in from left to right (or right to left).
For model number ET8RHMXKT01
Hello Martha and thanks for writing.
We are glad you figured it out and it works for you. We appreciate your business and looking forward to do business with you again. Enjoy your day.
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Thomas
November 25, 2017
Is there a way to get an instructional video for this, I'm not sure if my fridge has this piece or not since the drawing doesn't show exactly where but the shelf above the crisper drawers droops and I'm thinking this might be the issue.
Hi Thomas, Thank you for the question. We do not offer a video on this item but here are some installations instructions.With the shelf removed from the appliance and laying upside down, you will be able to see on the front corner where the support will slide into place. You insert it into the slot on the front, side corner and push it through. Hope this helps
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Carol
December 4, 2017
In regard to installing the crisper shelf support bar, written answer to this question refers to a "slot on the front, side corner". A photo or diagram showing this slot would be very helpful. Is this possible?
For model number KTRS19KFWH01
Hi Carol, Thank you for the question. The slot is not shown on the parts diagram and we are not able to send pictures through the Question and Answer section of the website, but if you look at the shelf frame in the appliance now, on the inside corner you will be able to see the slot this support fits into. Hope this helps!
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Laura
February 25, 2020
I have a Whirlpool fridge. The bottom drawer sags so i bought the crisper drawer support part. I know it needs to be cut, but how does it fit?
For model number GR9SHKXM00
Hello and thank you for writing.
If you look at the shelf frame in the appliance now, on the inside corner you will be able to see the slot this support fits into and it snaps in place. We hope this information helps. Please contact us anytime if you require further assistance.
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Carolyn
November 20, 2018
I took the crisper drawers and holders out to clean them. Now i have the crisper drawer support left over and don't know where it goes. I thought it came out from the back but doesn't seem to fit. On the diagram it looks like it goes across the drawer holder. It's part #13.Thanks!
For model number Gr2hfmxvy01
Hi Carolyn,
Thank you for your question. Yes, this part would fit onto part number 9 in the diagram. I hope this helps. Thank you and have a great day!
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Earl
September 23, 2021
Do you sell one crisper for my Kenmore refrigerator. What is the cost?
For model number 10670262990
Hello Earl, Thank you for contacting us. We have researched the model you have provided and have found the part you are looking for is PartSelect Number PS11731260. If you need help placing an order, customer service is open 7 days a week. Please feel free to give us a call. We look forward to hearing from you!
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