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★★★★★
★★★★★
Richard O - October 19, 2022
Verified Purchase
Simple repair, 5-10 mins. Tops
Part arrived super quickly, very easy change out of old part and replace the new. ??
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Customer Repair Stories
Average Repair Rating: 5.0 / 5.0, 3 reviews.
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Vertical Mullion Rail was broken and detached partly from door
Removed the middle screw and the whole rail came of. Unplugged wires and removed old rail. Plugged in the new rail and slid top and bottom slides on and put on the middle screw. Job finished
Other Parts Used:
Marjon from Norristown, PA
Difficulty Level:
Really Easy
Total Repair Time:
Less than 15 mins
Tools:
Screw drivers
8 of 11 peoplefound this instruction helpful.
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Piece that makes the left side door close
Awesome! Couldn't ask for it any better. I watched the video from Partselect multiple time and was just as easy as they said it would be. It took me longer to watch the video four times than it did for me to install it. I have a habit of 10 minute projects turning into a couple hours and this took about 10 minutes. Thanks.
Other Parts Used:
William from PENNSVILLE, NJ
Difficulty Level:
Really Easy
Total Repair Time:
Less than 15 mins
5 of 5 peoplefound this instruction helpful.
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top support clip broke
.screw held in the center of the rail,pull it out,slide the rail up off the support brackets on the door,unplug the old one & plug in the new one,slide on, & replace the screw! That Easy
Other Parts Used:
Gregory from South Glens Falls, NY
Difficulty Level:
Really Easy
Total Repair Time:
Less than 15 mins
Tools:
Nutdriver
5 of 6 peoplefound this instruction helpful.
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Questions and Answers
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7 questions answered by our experts.
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Catherine
September 26, 2017
The rail is not broken but the plastic piece the screws go in has cracked. Do I have to buy the whole rail?
For model number AFD2535DEW
Hi Catherine, Thank you for the question. Unfortunately the whole rail will need to be replaced. Good luck with the repair !
3 people found this helpful.
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Ron
October 31, 2019
Top plastic clip on vertical mullion is missing. Is this part available or do i need to replace the entire rail??
For model number Jfc2089hpy2
Hello Ron, thank you for your question. That part is not sold separately. The whole rail would have to be replaced. I hope this helps!
2 people found this helpful.
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Gary
July 2, 2021
Why is the rail on my door extremely hot
For model number 596.79212013
Hi Gary,
Thank you for your question. If the mullion is hot, the heat is generated by a heat loop located in the mullion and the walls near the gaskets to prevent moisture and frost from developing. This will usually last 24 hours. If it is warmer than normal, the issue may be with the condenser and you will need to clean it. If the air flow around the condenser is blocked by dust, dirt and other debris, this will cause the both the mullion and walls near the gaskets to become warmer than normal. It is important to clean it on a regular basis. Also, if your refrigerator has an Energy Saver feature, this controls the heat and may cause the mullion to become warmer than normal. You will need to check you owner's manual for information on how to use it. We hope this helps! Good luck with the repair!
1 person found this helpful.
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William
August 21, 2019
I need the vertical mullion rail due to broken clip on lower end. My refrigerator is black-is the part available in black?
For model number KFCS22EVBL2
Hello William, Thank you for contacting us. I have researched the model you have provided and have found the part you are looking for is PartSelect Number PS12348487. Hope this helps!
My apologies for second email. My refrigerator is a whirlpool WRF560SFYM. I’m looking for Vertical Mullion Rail - White. PartSelect Number PS11738597 Is this correct one that will fit ?
For model number Whirlpool. WRF560SFYM
Hello Nitin, thank you for contacting us. The rail you mentioned is not compatible with your model. We have researched the model you have provided and have found that the part you are looking for is part number PS10062113. Customer service is always available to help you place an order if you are having trouble doing so. Good luck with your repair.
The bottom clip on the door itself is broken. Will the mullion rail come with both sides of the clip? Or can i buy the bottom clip on the door that the rail slides into separately?
For model number PS11738597
Hello Carla, thank you for writing. We would be happy to look into this, but we will need the model number for your refrigerator to do so. We look forward to hearing back from you.
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Carla
July 24, 2019
Ps11738597 is the vertical mullion part. Does it come with the clips for both sides. The clip on the left door side is broken, not on the mullion side. Can you buys those clips for the door side?
For model number jfc2089HTB
Hello Carla, thank you for inquiring. This Vertical Mullion Rail is not the correct replacement for your model. The replacement for your model is part number PS11738596. The clips are included, but there is a Screw sold separately, part number PS12704800. Good luck with your repair!
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Model Cross Reference
This part works with the following models:
PartSelect Number: PS11738597
Manufacturer Part Number: WP12722803W
