Keep searches simple. Use keywords, e.g. "leaking", "pump", "broken" or "fit".
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★★★★★
★★★★★
Carey F - January 27, 2021
Verified Purchase
Excellent!
Thanks.
★★★★★
★★★★★
Lorraine G - September 23, 2021
Verified Purchase
Exactly what I expected
The part was what I needed and my washing machine is back : ) Thanks
★★★★★
★★★★★
Debby M - May 24, 2022
Verified Purchase
Easy Repair, Great Part
Came fast and worked as expected. Would have cost me double if I went through a repair service. Easy to install and came quickly! My appliance is back up and running!
★★★★★
★★★★★
M S - June 22, 2023
Verified Purchase
worked great. solved the problem.
take a picture before you disassemble. unless you have a photographic memory.
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Tammy
December 18, 2018
Is a water pump and a drain pump the same thing? I was told my drain pump is bad . And they will not be able to determine if my lid lock is bad until the replace the drain pump also.
For model number mvwc555dw1
Hello Tammy, thank you for your question. Yes, the water pump is the drain pump in your unit. The PartSelect Number is PS11738156. Please enter the part number into the site for current price and availability. Good luck with your repair!
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Robert
February 8, 2019
Entered part number w10727777 and it crosses to an other number my question is my part is mounted horizontally and looking at your schematic it looks to me that the new part mounts vertically please advise as i am down a washer thanks the big freeze the past two weeks
For model number MVWB835DC3
Hello Robert, Thank you for the question. Checking the model number this is the correct pump and is mounted horizontally. The diagram is just for basic location. Hope this helps, good luck with this repair!
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Kyle
December 15, 2021
I have changed the belt, the pump, and the wash temp control switch. The problem is clothes are extremely wet after washing. I have also reset the washer. (Sometimes I hear water running into the washer even during final spin cycle guestioning if that's normal.) What causes the clothes to remain so wet after washing?
For model number MVWC565FWO
Hello Kyle, thank you for writing. There are a few things to check on. Overloading can lead to an imbalance that reduces the washer's spin speed, leaving clothes too wet after spin cycle completes. Also, make sure the drain hose isn't kinked or restricted. It may even be something as simple as the hose being jammed. We hope this helps.
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Robert
February 9, 2022
after washer finish clothes have to wring by hand .
For model number WTW5000DW1
Hello Robert, thank you for your question. If the washer is not spin drying your clothes make sure the drain hose is not bent and restricting water from draining out. It is also a good idea to remove the hose from the drain pump and check the pump and drain hose for any blockages. Your washer has a filtering device down and near the pump called a drain filter, check this filter for debris. You can test the drain pump with a multimeter. Unplug the appliance from the electrical outlet before you begin. Touch a probe to each of the terminals on the pump. A reading of zero or infinity, means the pump requires replacement. Part number: PS11738156. The belt on the pump or motor may also be worn or stretched. This causes wet clothes after a wash cycle is completed. If there is visible signs of wear, replace the belt. Part number: PS11747978. Good luck with your repair!
The impeller in the water pump has damage. Can we purchase the impeller?
For model number MVWB765FW2
Hello Nicole, Thank you for the question. Very sorry, the impeller is not sold separate from the pump. Whirlpool does not sell the parts to the pump on their own. If you need help placing an order, customer service is open 7 days a week. Please feel free to give us a call. We look forward to hearing from you!
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Carlos
January 4, 2023
When the washing is done the cloth still soaked, does the pump have a linte filter?
For model number WTW5000DW2
Hello Carlos, thank you for contacting us. There is a lint filter, part number PS11750500, under the basket at the bottom of the outer tub assembly. It traps lint and debris from the draining water. When dirty, this filter can cause the symptom that you have mentioned. Soaked clothes after washing can also be because of slow spin which may be caused by a damaged hub kit, part number PS6012095, and a defective drive pulley, part number PS10057144. Customer service is available 7 days a week if you require assistance placing an order. Thanks again for reaching out!
Machine does not drain properly all the time. If it doesn’t drain, we put on drain and spin and it drains. What could be the problem ? Is there a drain screen somewhere?
For model number WTW5000DW2
Hi Mark, thank you for reaching out. We have researched the model and would suggest checking the control board, part number PS12114296. It manages the washer's functions such as filling, washing, draining, and spinning. If the washer is not draining by itself, the issue might be with the control board. Checking the control board for continuity using a multimeter might help. Good luck with the repair!
Washer isn’t draining and I’ve noticed leading up to this for about two weeks now an awful noise when it is on its spin/drain cycle. It is not showing as ‘done’ on the panel and seems to be incomplete. When I select the ‘drain/spin’ feature it seems to drain and spin fine.
For model number MVWB765FC3
Hello Katrina, thank you for getting in touch. Based on our understanding of the issue, we would suggest checking the control board, part number PS16217891, to solve the problem. Glad to be of assistance!
I am getting a grinding noise when the washer is filling only. No noise when draining?
For model number MVWC565FW0
Hi Jean, thank you for contacting us. A grinding noise during the fill cycle could indicate an issue with the water inlet valve, part number PS11773194. It controls the flow of water into the washer, and if it is faulty or clogged, it can cause unusual noises like grinding. You may need to replace it to fix the issue. We hope this solves your problem!
Hello Joe, thank you for the question. According to our research, the part you have mentioned is the drain pump. It removes water from the washer during the drain portion of the cycle. We hope this helps!
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Model Cross Reference
This part works with the following models:
PartSelect Number: PS11738156
Manufacturer Part Number: W10876600