Part Videos
Replacing your Whirlpool Washer Washing Machine Suspension Rod Kit
Troubleshooting
This part fixes the following symptoms:
Shaking and Moving
This part works with the following products:
Washer.
This part works with the following products:
Whirlpool, Maytag, Kenmore, Amana.
Part# W10780048 replaces these:
AP5971398, W10215136, W10257087, W10257088, W10349191, W10349193, W10748952, W10821948, WPW10780048
Customer Reviews
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Francis O - August 29, 2024
Verified Purchase
Worked really good
fixed my problem!
Renee L - July 27, 2024
Verified Purchase
Definitely the videos are wonderful. I am woman doing this work. Parts have always been top notch.
It is as excellent for the first few loads and now I still have issues with my washing machine that seems to be banging. At least it is not brutally banking around the floor. So I guess it did help. I also replaced the belt and shift actuator and clutch. So I need help to figure what else. Or maybe it is time to buy a new machine?
July 31, 2024
Hi Renee,
Thank you for your review. We are pleased to hear that your repair went well and apologize that there is still a banging noise coming from your washer. We will be in touch with you shortly regarding your order.
John G - June 18, 2024
Verified Purchase
Good as new
Arrived on time, it fixed the shaking washer. Easy repair.
Marie-France L - April 4, 2024
Verified Purchase
Like a new one
So happy with everything : company, delivery, quality product ! I was having anxiety from the sound of my washing machine everytime I need to do lundery ?? and now it works like a new one ! Too bad I didn’t find your website before I buy scrap from Amazon (like a lot of people apparently ??).
Cody A - February 28, 2024
Verified Purchase
Don’t buy off amazon
Had to return the Amazon parts after they only lasted for a handful of washes before the drum was banging around again. This set seems to be holding up much better.
Maia T - February 23, 2024
Verified Purchase
Part was in good condition and fast delivery
The part was in good condition as I expected it to be, but the video was the part that blew me away! I’ve never done a repair like this in my own and I can only image that I saved us hundreds of dollars to fix the machine myself. Thank you very, very much!!
Alain N - January 3, 2024
Verified Purchase
Get these OEM parts
This purchase fixed everything. I previously bought another set on amazon and I had to install and wonder why my washer was still bouncing around. My issue was not fixed and I had no idea what I had did wrong. I thankfully read some more reviews and learnt what others shared. I returned the fake copycat parts and purchased these official OEM parts. Problem resolved! Thank you!
Robert H - December 10, 2023
Verified Purchase
Fixed the problem
The suspension kit came fast and was easy to install after following the video on how to install it. Washing machine works great after the fix.
Larry L - September 7, 2023
Verified Purchase
Quick and Easy
The parts came quicker than expected and the repair was easy as well.
Kévin T - July 12, 2023
Verified Purchase
Easy and done miracles!
My washer was in really bad shape. Banging the drum everywhere, so hard even if i tried to hold it in place (420lbs guy) i barely could. The hardest part of the repair was to get the washer out of his spot. The video on the website will walk you through the whole process, which is so simple in the first place that anybody can do it. You require a minimal amount of physical strenght, and if you use the vice-grip even less. The only caveat i encou tered is the top is not on a hinge, so YOU NEED to prop the top on a wall or use a chain as demonstrated on the video!
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Customer Repair Stories
Average Repair Rating: 3.5 / 5.0, 28 reviews.
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Keep searches simple. Use keywords, e.g. "leaking", "pump", "broken" or "fit".
Sorry, we couldn't find any existing installation instruction that matched.
Violent shacking in spin mode.
Watched a video on the internet.
Other Parts Used:
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Terry from Homosassa, FL
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Difficulty Level:Really Easy
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Total Repair Time:30 - 60 mins
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Tools:Pliers, Screw drivers, Wrench (Adjustable)
182 of 221 people
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WASHER ON SPIN CYCLE WOULD SHAKE, MAKE NOISE AND WALK ACROSS FLOOR
FOLLOWED VIDEO INSTRUCTIONS, UNPLUGGED AND REMOVED WATER LINES AND DRAIN, REMOVED HARNESS COVER PLATE. MOUNT SCREWS AND TOP, UNHOOKED SUSPENSION RODS(FOUND THEY HAD LEFT OUT TOP SPRINGS FROM TUB TO SUSPENSION RODS WHEN MANUFACTURED) PUT TOP BACK ON WITH ONE SCREW, PUT ON SIDE, REMOVED AND REPLACED SUSPENSION RODS, HOOKED THEM TO SIDE CABINET, SAT UNIT BACK UP, INSTALLED NEW PLASTIC CUPS AND TOP SPRINGS(HAVE TO ORDER SEPERATE) INSTALLED RODS IN LOCKING CAPS, PUT TOP BACK ON, PUT HARNESS COVER PLATE AND MOUNTING SCREWS IN, HOOKED UP TO WATER, AND DRAIN, LEVELED UNIT, PLUGGED IN AND WASHED CLOTHES, NO PROBLEMS, WORKS GREAT.
Other Parts Used:
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Timothy from E PALESTINE, OH
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Difficulty Level:Easy
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Total Repair Time:30 - 60 mins
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Tools:Pliers, Socket set
25 of 26 people
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Over shaking and knocking on the side
Went on u tube saw different video to How disassemble the top to have access to the rod. Changing one by one those rod I was in need of my wife to hold the cover while I was changing the rod.... order for suspension rod kit. Reassemble the top by sliding the cover and to snap. Screw back the panel. And it solve the problem. My wife was really happy so me. It can be done by anybody but first go on the internet to get a idea.
Other Parts Used:
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Alain.m from HARLINGEN, TX
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Difficulty Level:A Bit Difficult
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Total Repair Time:30 - 60 mins
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Tools:Screw drivers, Socket set
25 of 28 people
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Banging all the time during rinse as if its out of balance
Followed the video, no need to add. Worked perfectly!
Other Parts Used:
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christine from SWANSEA, MA
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Difficulty Level:Really Easy
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Total Repair Time:30 - 60 mins
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Tools:Screw drivers
14 of 18 people
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Washer shook violently during spin cycle
Raise top cover, remove tub ring.
Remove suspension rods one at a time by pulling the
rods upward, remove keepers at top,pulled rods out the bottom by tilting washer. Replaced all four rods and installed load centering springs which hadn't been installed from factory. Took 1/2 hour and works like a new one??
Remove suspension rods one at a time by pulling the
rods upward, remove keepers at top,pulled rods out the bottom by tilting washer. Replaced all four rods and installed load centering springs which hadn't been installed from factory. Took 1/2 hour and works like a new one??
Other Parts Used:
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Bobby from LAGRANGE, OH
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Difficulty Level:Really Easy
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Total Repair Time:30 - 60 mins
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Tools:Nutdriver, Pliers, Screw drivers
12 of 12 people
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wash machine walked
watch utube instruction.easy repair
Other Parts Used:
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Elzoria from FROSTPROOF, FL
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Difficulty Level:Easy
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Total Repair Time:30 - 60 mins
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Tools:Nutdriver, Pliers
9 of 10 people
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I followed the video guide, which was excellent
I followed the instructions, however I did not have a spot to hold the bar temporarily, so I drilled a hole in the corner frame to hook them in at the front of the machine. All else was easy and according to the video.
Machine works great now.
Machine works great now.
Other Parts Used:
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Richard from NAPLES, FL
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Difficulty Level:A Bit Difficult
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Total Repair Time:30 - 60 mins
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Tools:Nutdriver
7 of 7 people
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Shaking extreme
Per instruction sent with purchase
Other Parts Used:
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Barbara from RICHMOND, IN
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Difficulty Level:Really Easy
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Total Repair Time:15 - 30 mins
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Tools:Socket set
7 of 7 people
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Making noise when spinning tub hit side of washer.
Remove top of washer suspension
Rod goes on side of tub .
Rod goes on side of tub .
Other Parts Used:
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Ernestine from CARRIERE, MS
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Difficulty Level:Really Easy
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Total Repair Time:30 - 60 mins
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Tools:Socket set
7 of 8 people
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Washer was out of balance on spin cycle
I do not know much about washer repair and after watching how to replace the suspension rods I decided it was not as difficult as I thought. I replaced the suspension rods and springs and that fixed the problem. The price for parts was reasonable and I received my parts in 2 days.
Other Parts Used:
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Charles from Grizzly Flats, CA
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Difficulty Level:Easy
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Total Repair Time:1- 2 hours
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Tools:Pliers
5 of 5 people
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Questions and Answers
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Lee Andre
August 26, 2017
The washer runs a complete cycle, but makes a clanging noise during the spin cycle. When you push the tub to the side when it is empty, it moves very easily in all directions. Its like the centering anchors or dampers are disconnected or broken. Do these rods control excessive movement of the tub? Do replacement rods solve the problem or are anchors for the rods also needed.
For model number wtw4800xq0
Hi Lee,
Thank you for your inquiry. Yes these suspension rods keep the tub stable and secure while your clothes are washing. This kit has all the parts you need. It has a set of 4 rods, 4 suspension balls and 4 bushings. I hope this helps. Thank you and have a great day!
118 people found this helpful.
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Courtney
December 18, 2018
My Amana washer has started shaking, moving, and making a loud noise while it spins. I was told new rods and springs make fix it but i noticed there is also suspension rod supports. Does the suspension rod kit come with all of these (rods, springs, and supports.) or would i need to buy them separately?
For model number NTW4600YQ1
Hello Courtney, thank you for your question. The Suspension Rod Kit PartSelect Number: PS11703290 would come with the supports, rods and springs. They would come assembled and ready to be installed. I hope this helps!
35 people found this helpful.
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Mike
September 21, 2017
When the washer goes to spin cycle it shake every where making the main vibrate badly.
For model number CAW9244BW0
Hi Mike,
Thank you for your question. It sounds like you will have to check your suspension rods and drive block to see if they are still in working order. I hope that helps. Good luck with your repair.
26 people found this helpful.
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Boswell
November 26, 2017
I need the suspension rods for model number 2dwtw4740yq0 also the cost
For model number 2DWTW4740YQ0
Hello Boswell, Thank you for contacting us. I have researched the model you have provided and have found the part you’re looking for is PartSelect Number PS11703290,This kit includes 4 suspension rods.Please enter the part number into the site to check current price and availability. Good luck with the repair!
10 people found this helpful.
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Elishouzabeth
April 26, 2018
Should the tub be very loose
For model number Ntw465oyqo
Hi Elishouzabeth,
Thank you for your question. The tub should be firmly in in place. If it is loose and it is banging, then the shock absorbers may need to be replaced. I hope this helps. Thank you and have a great day!
8 people found this helpful.
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David
February 7, 2018
Are these rods supposed to be held back with a zip tie? Each four of the rods has a zip tie around it causing each rod to bend in the exact place. It appears as though the rods themselves are straight, not bent. Are the zip ties something put on during shipping that were supposed to be removed but weren't? It looks as though they are intended to maybe be shock absorbers?
Hi David,
Thank you for your question. It actually sounds like they were not removed. The support rods are supposed to be straight and there are usually no zip ties holding them to anything. I hope that helps. Good luck with your repair.
6 people found this helpful.
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Jennifer
April 23, 2018
Hello Jennifer, can you please tell me if the part number w10780048 is the correct part number for suspension rod kit for my Maytag washer model # mvwc200xw0. Thank you so much for your time. Have a wonderful day.
For model number MVWC200XW0
Hello, Thank you for contacting us. I have researched the model you have provided and have found the part you’re looking for is PartSelect Number: PS11703290. Hope this helps!
6 people found this helpful.
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Marcy
January 8, 2019
Maytag washer gets out of balance and bangs. Suspect suspension rods. Need to know if your part number ps11703290 will fit Maytag mvwc200xw2 top load washer.
For model number MVWC200XW2
Hello Marcy, Thank you for contacting us. I have researched the model you have provided and have found the part you are looking for is PartSelect Number: PS11703290. Thank you for your inquiry, good luck with this repair!
5 people found this helpful.
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Rick
April 7, 2018
How to remove old suspension rods?
Hello Rick, Thank you for your inquiry. We have found general instructions to give you an idea of the procedure to remove the old rods. Unthread the rear screws securing the main top to the cabinet. Remove the top or lift it up and support it. Lift up on the old suspension rods and rotate the ball supports to detach the support and hook the rear rods onto the support brace. Next remove all of the bushings from the braces. Now lower the main top back down or replace it, as we are now going to have to tip the washer so it rests on its rear panel. You should be now able to slide the old suspension rods out. You need to push on the spring to unhook the rear rods from the brace before you can remove them. Hope this helps!
5 people found this helpful.
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Mark
May 7, 2018
I am looking for a suspension/rod kit. I didn't see my model listed. What part number do i need to order?
For model number WTW4800XQ0
Hello Mark, Thank you for contacting us. I have researched the model you have provided and have found the part you’re looking for is PartSelect Number: PS11703290. Hope this helps!
3 people found this helpful.
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Model Cross Reference
This part works with the following models:
PartSelect Number: PS11703290
Manufacturer Part Number: W10780048
Manufacturer Part Number: W10780048
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