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Product Description
Upper Rack Adjuster Kit Specifications
This authentic Dishwasher Upper Rack Adjuster Kit with white wheels is a kit made up of primarily plastic and metal components, which will require a screwdriver to install. This kit comes with all the necessary parts for a dishwasher rack adjuster. It fits onto the dishwasher rack and connects it to the track allowing it to slide in and out. If broken then the rack will no longer slide properly, and the part must be replaced. In many cases, our customers have reported the top rack of their dishwasher hanging down or sagging due to the adjuster kit, particularly if the wheels, have broken or failed. If you are having problems in this area, this kit will help get your dishwasher back up and running. Check your model number and user manual to see if this part is right for you. The parts for this kit come as a package and are not generally sold individually.
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Part Videos
Replacing your Kenmore Dishwasher Upper Rack Adjuster Kit
Troubleshooting
This part fixes the following symptoms:
Door won’t close | Door latch failure | Not cleaning dishes properly | Noisy
This part works with the following products:
Dishwasher.
This part works with the following products:
Kenmore, Whirlpool, Kenmore, KitchenAid.
Part# W10712395 replaces these:
AP5957560, W10250159, W10350375, W10712395VP
Customer Reviews
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John S - January 2, 2025
Verified Purchase
Easy to assemble
The assembly was quite straight forward with the help on utube
Colleen C - January 2, 2025
Verified Purchase
Like new
Changed the sides to metal from plastic. What a difference, feels sturdy, glides in and out easily. I changed them twice before using plastic and it never lasted. Easy to do. Video provided.
Stephanie K - January 17, 2025
Verified Purchase
Great part
Saved the dishwasher
Jacob M - February 14, 2025
Verified Purchase
Easy Fix!
So easy to install! The Videos are a God Sent! Couldn’t have done it so quick and easily without it.
Richard R - March 2, 2025
Verified Purchase
Rack repair kit
Quality parts clear instructions. Works as intended.
Pieter J - March 13, 2025
Verified Purchase
Easy Repair
The part worked perfectly. Better than the original.
Callum R - March 15, 2025
Verified Purchase
parts as listed, order/shipping prompt
easy to assemble, video assist makes assembly quick and correct
Jacqueline R - February 18, 2023
Verified Purchase
Easy repair! I did it myself ??
I put this together myself (I’m proud of that as usually look to a male neighbour or friend for things like this) With the video it was easy. The new parts are good quality and stronger than the previous plastic ones. The whole experience from ordering, delivery, to installation was smooth.
Laurent T - April 19, 2025
Verified Purchase
Better than the original.
Well made parts and easy to install with the online video.
David D - May 2, 2025
Verified Purchase
Extremely easy to install
Fantastic part upgrade! Whirlpool is really conscientious about their products. The cost was great and I was thoroughly impressed with the fact that the part is now metal instead of plastic. Great job guys!
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Customer Repair Stories
Average Repair Rating: 3.7 / 5.0, 35 reviews.
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Instruction from Whirlpool Not Good (No problem with Part Select)
Trial and error. The instructions from Whirlpool included with the part had minuscule pictures so it was hard to follow. The written instructions were good. But "a picture is worth a thousand words." Eventually it worked. The metal replacement part is much better the the plastic original. Not a good reflection on Whirlpool.
Other Parts Used:
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Richard from OAKLAND, CA
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Difficulty Level:Difficult
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Total Repair Time:1- 2 hours
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Tools:Screw drivers
72 of 95 people
found this instruction helpful.
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Roller wheel on dishwasher broke
OEM roller wheels were on plastic shaft which broke. Replacement was on stainless steel bracket with metal shaft, better quality. Don't think I will have to replace again.
Other Parts Used:
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Richard from LAKEWOOD, CO
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Difficulty Level:Easy
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Total Repair Time:15 - 30 mins
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Tools:Screw drivers
47 of 49 people
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Upper rack wheels had begun to break off. Shoddy design and materials.
I carefully followed the video instructions step by step. They were detailed, clear, and pointed out how to avoid installation mistakes. WIthout the video I would have been tempted to just figure it out myself - ("Hey, I'm a handy guy. How hard could it be, right?"). With the video I sailed right through with no dumb errors. The new rack adjuster wheel set is much sturdier than the Whirlpool original. It made sense to get new rack stops at the same time. Thank you, PartSelect.
Other Parts Used:
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Steven from WASHINGTON, DC
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Difficulty Level:Really Easy
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Total Repair Time:15 - 30 mins
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Tools:Screw drivers
34 of 46 people
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The factory guide wheel snapped off of the plastic rack support
I followed the installation instructions included with the kit, they are not the clearest or the most detailed but they allowed me to finish the job in under 15 minutes. Only one side was broken but I replaced both sides in the time. Not a big job and very easy for a DIYer with average mechanical ability.
Other Parts Used:
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Gregg from HALFMOON, NY
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Difficulty Level:Very Easy
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Total Repair Time:Less than 15 mins
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Tools:Screw drivers
23 of 24 people
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Rack adjuster wheel broke. Had to replace entir unit.
The install video was invaluable, and made installation a breeze. Unfortunately it did not include instructions to remove the original adjuster — which was of a slightly different design as the replacement. I eventually got the old part off using a screw driver to pry the plastic snap connections apart.
Other Parts Used:
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David from SEATTLE, WA
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Difficulty Level:Easy
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Total Repair Time:15 - 30 mins
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Tools:Screw drivers
21 of 23 people
found this instruction helpful.
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Three out of four wheel broke off of upper rack track after just two years
I order parts online from partselect, watched a YouTube video for five minutes that gave detailed instructions on how to install new upper rack assembly and in less than 20 minutes repair was complete. Piece of cake!
Other Parts Used:
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John from MANCHESTER, CT
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Difficulty Level:Very Easy
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Total Repair Time:15 - 30 mins
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Tools:Screw drivers
21 of 24 people
found this instruction helpful.
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Upper Rack wheel broke off /Front track stops replaced
The upper rack adjuster kit was replaced exactly as the video showed. I felt it was not very complicated and the new parts look more hefty then the original parts.
Front track stops was just a matter of snapping them into place.
Front track stops was just a matter of snapping them into place.
Other Parts Used:
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William from WEST BABYLON, NY
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Difficulty Level:Really Easy
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Total Repair Time:15 - 30 mins
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Tools:Screw drivers
21 of 29 people
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Upper dishrack pull out wheels broke away from the arms.
Listened to the video from Parts Select which was on the part number where it was ordered from. It was a very well done video.
Other Parts Used:
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Yvonne from GIG HARBOR, WA
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Difficulty Level:Very Easy
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Total Repair Time:30 - 60 mins
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Tools:Screw drivers
16 of 22 people
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The rack adjusters on the machine had failed. The wheels had broken off.
I did this repair after watching the video on PartSelect's website. It went exactly as it was shown on the video. The video did not show removal of the old components. None of the old adjuster parts need to be saved for re-use so if they break upon dis-assembly it does not matter. This project went about as well as a project could. I certainly recommend this repair using the parts on PartSelect's website. Very good!
Other Parts Used:
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Robert from MINOT, ND
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Difficulty Level:Really Easy
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Total Repair Time:15 - 30 mins
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Tools:Screw drivers
14 of 15 people
found this instruction helpful.
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broken part
repair was easy. Pictures in the instruction not clear had to refer to old parts
Other Parts Used:
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steven from GREER, SC
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Difficulty Level:Easy
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Total Repair Time:30 - 60 mins
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Tools:Screw drivers
13 of 15 people
found this instruction helpful.
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Questions and Answers
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Steven
December 3, 2018
My top rack is hanging down because the wheel has broken off. Can i get just the wheel or do i need a kit? If yes, which kit?
For model number WDT970SAHZ0
Hello Steven, Thank you for contacting us. I have researched the model you have provided and have found the part you’re looking for is PartSelect Number PS10065979. The wheel is only sold as part of the Rack Adjuster Kit. Thank you for your inquiry, good luck with this repair!
126 people found this helpful.
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Kali
September 4, 2019
Hi there! The top drawer is hanging on one side because the plastic piece broke so the white wheel cannot attach. Can you verify that this part is correct for my model Whirlpool wdt730pahz0 thank you!
For model number Whirlpool wdt730pahz0
Hello Kali, thank you for your question. Yes, the PartSelect Number: PS10065979 is the correct adjuster kit that you will need to repair the unit. I hope this helps!
72 people found this helpful.
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Andrew
January 7, 2019
The right hand side of the upper rack isn’t connected to the metal track anymore and therefore can’t hold any weight on the right side. Is there a better part to fix this.
For model number wdt790slym3
Hello Andrew, thank you for your question. The rack adjuster kit has been redesigned as the original adjuster was not as stable and was causing issues for customers. The adjuster kit would come with all parts for the right and left side of the upper rack and would be the only parts that would fix the issue you're having. I hope this helps!
20 people found this helpful.
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Sarah
March 21, 2019
Hello,
I only need a roller replacement kit for one side of my dishwasher, not both sides. Is it possible to just buy a kit for one side? (part w10712395)
For model number Wdt780saem1
Hello Sarah, thank you for your question. Unfortunately, the manufacturer only sells the kit that includes parts for both sides. Good luck with your repair!
15 people found this helpful.
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Kathi
August 7, 2019
The top rack of my dishwasher falls down as the clips that go into the wheels are broken so they slide out of the wheels and the rack falls down. All of them on both sides are like this. What parts would i need to buy? My model# is 665.14263k112 and the serial# is f24805333. Kenmore. Thanks.
For model number 665.13263K112
Hi Kathi, for model 665.14263k112 you would be looking for part W10712395 and positioner part WPW10195840 if this part is missing. Thank you for your question and good luck with your repair!
13 people found this helpful.
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Celine
June 12, 2019
Hi, the white wheels of the upper rack broke. Is the part w10712395 (rack adjuster kit - white wheels) compatible with my model wdt780saem1? It this the sturdiest version? Thank you!
For model number WDT780SAEM1
Hello Celine, thank you for writing. This is the correct replacement for your model. It is the only replacement listed for it.
10 people found this helpful.
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Carrie
June 17, 2019
The top rack falls down on the left side because the plastic adjuster (?) is broken away from the white wheel that is in the track. I can’t find the adjuster for sale for my model dishwasher.
For model number 665.14573N611
Hello Carrie, thank you for writing. This Rack Adjuster Kit part PS10065979 is compatible to your model.
10 people found this helpful.
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LUCIENE
January 12, 2018
I need the part ( uper rck and track parts # w10350375how can a get this part?
For model number KUDS30IXSSA
Hello Luciene, Thank you for your inquiry. The part number that is compatible to the model you supplied is W10712394. Hope this helps!
10 people found this helpful.
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Corey
October 9, 2019
The plastic piece on the upper rack has broken off the cage side of the unit (piece fits into the white wheel in the track on the outer wall) as a result the entire upper rack falls down off the rollers onto the rack below, can you help me with the replacement part to repair? Thanks!
For model number WDT910SSYM0
Hello Corey, thank you for inquiring. You will need this Rack Adjuster Kit, part number PS10065979 for your model to get that piece. Good luck with your repair!
9 people found this helpful.
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Carl
October 10, 2019
How do I get the old rack adjuster off. The video shows removing the rack stops and then the rack from the rails, then *poof* the old adjuster is gone in the next cut scene.
For model number 665.13269K113
Hi Carl,
Thank you for your question. Remove the older adjusters by inserting a screwdriver into the clips on the adjuster cover and prying them off very carefully. Next, detach the front and rear adjuster support straps from the tines by depressing them, and remove them from the rack adjuster. Note the location of the old adjuster-which should be four tines in, and pry off the stop clips to detach the old adjuster. You should then be able to push the adjuster upwards. The two clips at the back need to be depressed in order to get the piece that holds the adjuster on, then you can pop the inside clip out and take the adjuster off. Align the new adjuster on the rack, and replace the clips to hold the adjuster on. Replace the front and rear support straps above the wheels. Position the adjuster housing by aligning the locking lever in the adjuster slot, then snap the cover on to secure. I hope this helps. Thank you and have a great day!
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Model Cross Reference
This part works with the following models:
PartSelect Number: PS10065979
Manufacturer Part Number: W10712395
Manufacturer Part Number: W10712395
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