Upper Rack Adjuster Kit - White Wheels, Left and Right Sides Specifications
This authentic Dishwasher Upper Rack Adjuster Kit with white wheels is a kit made up of primarily plastic and metal components, and which will require a screwdriver to install. This kit comes with all the necessary parts for a dishwasher rack adjuster. It fits onto dishwasher rack and connects it to the track allowing it to slide in and out. If broken then the rack will no longer slide properly, and the part must be replaced. In many cases, our customers have reported the top rack of their dishwasher hanging down or sagging due to the adjuster kit, particularly the wheels, have broken or failed. If you are having problems in this area, this kit will help get your dishwasher back up and running. Check your model number and user manual to see if this part is right for you. The parts for this kit come as a package and are not generally sold individually. Please see as follows for detailed repair instructions: First you will have to remove your upper dish rack and the old adjust kit. Now, when installing the new kit, count 4 rungs from the back of the basket toward the front. Take your new metal adjuster and thread the shaft through the fourth rung. You may have to tilt it to get it through. When you straighten the part the portion of the wheel should be on the outside of the rack and the shaft will be on the inside of the rack. Take your positioner clips and use them to secure the adjuster to the rack. You will see two front tabs and two back tabs. The back tabs will also need to be tilted into place so that they are on the inside of the rack. The flat part of the positioner clips should be on the outside of the rack. Then you will push the clips down on to the adjuster to clip them into place. Now you will have to install the adjuster body on to the adjuster. Pull your adjuster all the way down. Tilt the adjusted toward the inside of the rack, you will notice that the adjuster body has a channel that will fit the adjuster. Slide those two pieces into place together. You will have 4 notches on your adjuster body that fit perfectly with your rack. Pull on your metal adjuster to lock it into place. Grab your actuator. You want to make sure that the thumb pad of your actuator is facing toward the inside of the rack and is closer to the front of the rack. Pull the adjuster arm up as far as you can, so that the body is a little bit above the top of the rack. The set the actuator inside of the two slots at the top of the body. You may have to tilt the body toward the inside of the rack to fit the actuator into place. Once you have that part in place, push the whole assembly down and press it back up against the side of the rack into place again. Now you will take the adjuster cover and install it on to the body from the outside of the rack. There is a little tab at the top of the cover, you will have to push that into place in the slot at the top of the adjuster body. That just snaps down into place. Then you install your two T15 Torx screws into the cover to hold it into place. This installation is the same for both sides.
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Part Videos
Replacing your Kenmore Dishwasher Upper Rack Adjuster Kit - White Wheels, Left and Right Sides
Troubleshooting
This part fixes the following symptoms:
Door won’t close | Door latch failure | Not cleaning dishes properly | Noisy
This part works with the following products:
Dishwasher.
This part works with the following products:
Kenmore, Whirlpool, KitchenAid.
Part# W10712395 replaces these:
AP5957560, W10250159, W10350375, W10712395VP
Customer Reviews
Average Rating:
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★★★★★
243 Reviews
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★★★★★
★★★★★
Guy L - 3 days ago
Verified Purchase
Whirlpool dishwasher upper tray replacement
Was concerned when I opened packaging to find metals part vs. Original 100% plastic. great video on instal was included in the email order confirmation. Would be most ideal if a removal video of the original was also included! after reviewing both videos…all went surprisingly smoothly. Makes you wonder why the original was not made like the replacement part?
★★★★★
★★★★★
Alexandre T - 8 days ago
Verified Purchase
Just perfect 10/10
Easy to find the good part i need with all the information to instal it. Part fit perfectly and I’m more than happy to have my dishwasher working as it should. Thanks a lot
★★★★★
★★★★★
John A - 11 days ago
Verified Purchase
Easy repair
Watching the repair video was perfect
★★★★★
★★★★★
Steve B - 13 days ago
Verified Purchase
Great part, solid replacement
The part was much sturdier than other brands. I was replacing the plastic ones every few months, this one has been in a while and is holding strong. A little more expensive, but metal body makes a big difference.
★★★★★
★★★★★
Steve D - 17 days ago
Verified Purchase
Perfect and great video hwlp
Fit perfect and the video instructions made it all easy
★★★★★
★★★★★
Ryan M - 18 days ago
Verified Purchase
High quality and exactly what was needed
This was exactly what I needed and its metal rather than flimsy plastic. The real value with PartSelect is the videos they put out with each part. This makes it completely foolproof for anyone with the right tools to get the job done. Thank you PartSelect.ca
★★★★★
★★★★★
Dave L - 20 days ago
Verified Purchase
Fixed the Sub par OEM part
I was pretty disappointed that the OEM part broke after only 3 years and I have never seen this kind part break before. Thankfully the partselect part seems much better - hopefully it will last than the original one. Replacement was easy but watching the video first does help.
★★★★★
★★★★★
Kelsey R - 23 days ago
Verified Purchase
Simple and easy!
The part was easy to install and our top rack now works as good as when the dishwasher was brand new. Shipped super quick and installation videos were helpful!
★★★★★
★★★★★
Dwight R - 27 days ago
Verified Purchase
Easy repair
The upper rack kit was as described. Replaced the adjuster kit easily. Took about 30 minutes. Instructions were clear and precise Stainless steel parts to replace plastic ones was a very good idea. Dishwasher is working as it should and I am pleased with the repair.
★★★★★
★★★★★
Mari-Ann O - October 17, 2023
Verified Purchase
Needed a new white wheel as one had cracked off the upper rack adjuster mechanism
It would have been helpful to have a video of how to remove/take apart the original rack adjuster structure. . The how-to video to install the replacement structure was great and easy to follow. Very satisfying to have the upper rack function like new!
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Customer Repair Stories
Average Repair Rating: 3.7 / 5.0, 35 reviews.
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Sorry, we couldn't find any existing installation instruction that matched.
Instruction from Whirlpool Not Good (No problem with Part Select)
Trial and error. The instructions from Whirlpool included with the part had minuscule pictures so it was hard to follow. The written instructions were good. But "a picture is worth a thousand words." Eventually it worked. The metal replacement part is much better the the plastic original. Not a good reflection on Whirlpool.
Other Parts Used:
Richard from OAKLAND, CA
Difficulty Level:
Difficult
Total Repair Time:
1- 2 hours
Tools:
Screw drivers
68 of 88 peoplefound this instruction helpful.
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Roller wheel on dishwasher broke
OEM roller wheels were on plastic shaft which broke. Replacement was on stainless steel bracket with metal shaft, better quality. Don't think I will have to replace again.
Other Parts Used:
Richard from LAKEWOOD, CO
Difficulty Level:
Easy
Total Repair Time:
15 - 30 mins
Tools:
Screw drivers
43 of 45 peoplefound this instruction helpful.
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Upper rack wheels had begun to break off. Shoddy design and materials.
I carefully followed the video instructions step by step. They were detailed, clear, and pointed out how to avoid installation mistakes. WIthout the video I would have been tempted to just figure it out myself - ("Hey, I'm a handy guy. How hard could it be, right?"). With the video I sailed right through with no dumb errors. The new rack adjuster wheel set is much sturdier than the Whirlpool original. It made sense to get new rack stops at the same time. Thank you, PartSelect.
The factory guide wheel snapped off of the plastic rack support
I followed the installation instructions included with the kit, they are not the clearest or the most detailed but they allowed me to finish the job in under 15 minutes. Only one side was broken but I replaced both sides in the time. Not a big job and very easy for a DIYer with average mechanical ability.
Other Parts Used:
Gregg from HALFMOON, NY
Difficulty Level:
Very Easy
Total Repair Time:
Less than 15 mins
Tools:
Screw drivers
23 of 24 peoplefound this instruction helpful.
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Rack adjuster wheel broke. Had to replace entir unit.
The install video was invaluable, and made installation a breeze. Unfortunately it did not include instructions to remove the original adjuster — which was of a slightly different design as the replacement. I eventually got the old part off using a screw driver to pry the plastic snap connections apart.
Other Parts Used:
David from SEATTLE, WA
Difficulty Level:
Easy
Total Repair Time:
15 - 30 mins
Tools:
Screw drivers
21 of 23 peoplefound this instruction helpful.
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The rack adjusters on the machine had failed. The wheels had broken off.
I did this repair after watching the video on PartSelect's website. It went exactly as it was shown on the video. The video did not show removal of the old components. None of the old adjuster parts need to be saved for re-use so if they break upon dis-assembly it does not matter. This project went about as well as a project could. I certainly recommend this repair using the parts on PartSelect's website. Very good!
Other Parts Used:
Robert from MINOT, ND
Difficulty Level:
Really Easy
Total Repair Time:
15 - 30 mins
Tools:
Screw drivers
14 of 15 peoplefound this instruction helpful.
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broken part
repair was easy. Pictures in the instruction not clear had to refer to old parts
Other Parts Used:
steven from GREER, SC
Difficulty Level:
Easy
Total Repair Time:
30 - 60 mins
Tools:
Screw drivers
13 of 15 peoplefound this instruction helpful.
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Pictures need to be more clear would help tremendously
Follow directions
Other Parts Used:
Scott from OLATHE, KS
Difficulty Level:
A Bit Difficult
Total Repair Time:
15 - 30 mins
13 of 16 peoplefound this instruction helpful.
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Wheel broke off of dishwasher top rack
I followed the directions on YouTube and the paper that came with the part. The only problem is the 'little tabs' that they act like are easily pushed are rather more difficult since you don't want to break the things off.
Other Parts Used:
Glenajo from ROCKWALL, TX
Difficulty Level:
Easy
Total Repair Time:
30 - 60 mins
Tools:
Pliers, Screw drivers
12 of 16 peoplefound this instruction helpful.
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The wheels on the upper rack kept coming off
What I needed were simple clips to lock in the wheels. I ended up getting a kit that required replacement of the roller tracts on both sides of the upper rack. The instructions were terrible. The repair took far more time than it should have. Once one side was fixed it was easy to fix the other side. By then I had worked my way around the muddled instructions.
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128 questions answered by our experts.
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Steven
December 3, 2018
My top rack is hanging down because the wheel has broken off. Can i get just the wheel or do i need a kit? If yes, which kit?
For model number WDT970SAHZ0
Hello Steven, Thank you for contacting us. I have researched the model you have provided and have found the part you’re looking for is PartSelect Number PS10065979. The wheel is only sold as part of the Rack Adjuster Kit. Thank you for your inquiry, good luck with this repair!
121 people found this helpful.
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Kali
September 4, 2019
Hi there! The top drawer is hanging on one side because the plastic piece broke so the white wheel cannot attach. Can you verify that this part is correct for my model Whirlpool wdt730pahz0 thank you!
For model number Whirlpool wdt730pahz0
Hello Kali, thank you for your question. Yes, the PartSelect Number: PS10065979 is the correct adjuster kit that you will need to repair the unit. I hope this helps!
68 people found this helpful.
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David
February 5, 2018
Can you send me instruction and pictures to install the upper rack wheels and brackets to the rack. They are not like the ones that are on it now thanks
For model number WDT910SAYM1
Hi David,
Thank you for your question. First you will have to remove your upper dish rack and the old adjust kit. Now, when installing the new kit, count 4 rungs from the back of the basket toward the front. Take your new metal adjuster and thread the shaft through the fourth rung. You may have to tilt it to get it through. When you straighten the part the wheels portion should be on the outside of the rack and the shaft will be on the inside of the rack. Take your positioner clips and use them to secure the adjuster to the rack. You will see two front tabs and two back tabs. The back tabs will also need to be tilted into place so that they are on the inside of the rack. The flat part of the positioner clips should be on the outside of the rack. Then you will push the clips down on to the adjuster to clip them into place. Now you will have to install the adjuster body on to the adjuster. Pull your adjuster all the way down. Tilt the adjusted toward the inside of the rack, you will notice that the adjuster body has a channel that will fit the adjuster. Slide those two pieces into place together. You will have 4 notches on your adjuster body that fit perfectly with your rack. Pull on your metal adjuster to lock it into place. Grab your actuator. You want to make sure that the thumb pad of your actuator is facing toward the inside of the rack and is closer to the front of the rack. Pull the adjuster arm up as far as you can, so that the body is a little bit above the top of the rack. The set the actuator inside of the two slots at the top of the body. You may have to tilt the body toward the inside of the rack to fit the actuator into place. Once you have that part in place, push the whole assembly down and press it back up against the side of the rack into place again. Now you will take the adjuster cover and install it on to the body from the outside of the rack. There is a little tab at the top of the cover, you will have to push that into place in the slot at the top of the adjuster body. That just snaps down into place. Then you install your two T15 Torx screws into the cover to hold it into place. This installation is the same for both sides. I hope that helps. Good luck with your repair.
23 people found this helpful.
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Andrew
January 7, 2019
The right hand side of the upper rack isn’t connected to the metal track anymore and therefore can’t hold any weight on the right side. Is there a better part to fix this.
For model number wdt790slym3
Hello Andrew, thank you for your question. The rack adjuster kit has been redesigned as the original adjuster was not as stable and was causing issues for customers. The adjuster kit would come with all parts for the right and left side of the upper rack and would be the only parts that would fix the issue you're having. I hope this helps!
20 people found this helpful.
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Sarah
March 21, 2019
Hello,
I only need a roller replacement kit for one side of my dishwasher, not both sides. Is it possible to just buy a kit for one side? (part w10712395)
For model number Wdt780saem1
Hello Sarah, thank you for your question. Unfortunately, the manufacturer only sells the kit that includes parts for both sides. Good luck with your repair!
14 people found this helpful.
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Kathi
August 7, 2019
The top rack of my dishwasher falls down as the clips that go into the wheels are broken so they slide out of the wheels and the rack falls down. All of them on both sides are like this. What parts would i need to buy? My model# is 665.14263k112 and the serial# is f24805333. Kenmore. Thanks.
For model number 665.13263K112
Hi Kathi, for model 665.14263k112 you would be looking for part W10712395 and positioner part WPW10195840 if this part is missing. Thank you for your question and good luck with your repair!
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Carrie
June 17, 2019
The top rack falls down on the left side because the plastic adjuster (?) is broken away from the white wheel that is in the track. I can’t find the adjuster for sale for my model dishwasher.
For model number 665.14573N611
Hello Carrie, thank you for writing. This Rack Adjuster Kit part PS10065979 is compatible to your model.
10 people found this helpful.
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LUCIENE
January 12, 2018
I need the part ( uper rck and track parts # w10350375how can a get this part?
For model number KUDS30IXSSA
Hello Luciene, Thank you for your inquiry. The part number that is compatible to the model you supplied is W10712394. Hope this helps!
9 people found this helpful.
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Celine
June 12, 2019
Hi, the white wheels of the upper rack broke. Is the part w10712395 (rack adjuster kit - white wheels) compatible with my model wdt780saem1? It this the sturdiest version? Thank you!
For model number WDT780SAEM1
Hello Celine, thank you for writing. This is the correct replacement for your model. It is the only replacement listed for it.
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Corey
October 9, 2019
The plastic piece on the upper rack has broken off the cage side of the unit (piece fits into the white wheel in the track on the outer wall) as a result the entire upper rack falls down off the rollers onto the rack below, can you help me with the replacement part to repair? Thanks!
For model number WDT910SSYM0
Hello Corey, thank you for inquiring. You will need this Rack Adjuster Kit, part number PS10065979 for your model to get that piece. Good luck with your repair!
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Model Cross Reference
This part works with the following models:
PartSelect Number: PS10065979
Manufacturer Part Number: W10712395
