Whirlpool W10712394 - Rack Adjuster Kit - Left and Right Side | PartSelect.ca
Rack Adjuster Kit - Left and Right Side – Part Number: W10712394
Rack Adjuster Kit - Left and Right Side – Part Number: W10712394 Rack Adjuster Kit - Left and Right Side – Part Number: W10712394 https://partselectca.azureedge.net/Schematics/Whirlpool/OA8ZW6LF.gif

Rack Adjuster Kit - Left and Right Side

79 Reviews

Your Price

CAD$57.00

PartSelect Number PS10064063
Manufacturer Part Number W10712394
Manufactured by Whirlpool

This part has been redesigned and now comes in a kit. This kit includes 2 adjuster assemblies, 1 left-hand and 1 right-hand actuator cover, 2 gray adjuster covers, and 2 gray adjuster housings.

This part works with the following brands: KitchenAid, Kenmore, Jenn-Air.

This part works with the following products: Dishwasher.

This part fixes the following symptoms: Door won’t close, Not cleaning dishes properly, Door latch failure, Leaking.

Videos For installing this part.

Questions & Answers
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Installation Instructions Provided by PartSelect customers like you.
Average Repair Rating: 3.6 / 5.0, 113 reviews
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Paul from Encinitas, CA
Difficulty Level:
Easy
Total Repair Time:
15 - 30 mins
Tools:
Screw drivers
Parts Used:
W10712394
Replace rack adjusters - wheel were broken
Replacement was pretty easy after figuring out how to unsnap/unlock the old pieces. Tools only used to do a little prying and poking, but really aren't needed. Everything either snaps or slides together. Piece of cake
838 of 1128 people found this instruction helpful.
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Walton from Chittenango, NY
Difficulty Level:
A Bit Difficult
Total Repair Time:
15 - 30 mins
Tools:
Pliers, Screw drivers
Parts Used:
W10712394
broken rollers on upper basket
I took the broken basket adjuster off and then attached the new one. It wasn't too difficult, however some removal instructions and re-install instructions( or just a picture supplied) would have been helpful. This isn't an issue for a mechanically inclined person, but would be a challenge for someone that isn't. Thanks.
627 of 930 people found this instruction helpful.
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WILLIAM from Middlesex, VT
Difficulty Level:
A Bit Difficult
Total Repair Time:
Less than 15 mins
Tools:
Screw drivers
Parts Used:
W10712394
Top rack adjuster on left broke. Wheels part of adjuster
Took apart broke piece and disassembled parts. Ordered new main part but used old clips to reassemble. Part arrived swiftly (2 days), put together and works fine. Saved repair bill and house call. Used screwdriver to pry apart main clip that attached adjuster to top of rack. There were 5 clip type pieces in total and analyzed right hand adjuster as model for reassembly.
446 of 739 people found this instruction helpful.
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Robert from LAFAYETTE, CA
Difficulty Level:
Really Easy
Total Repair Time:
30 - 60 mins
Tools:
Screw drivers
Parts Used:
WPW10195840, W10712394
Top dish rack falling down because wheel restraints broken
The online video we found was really helpful.
62 of 73 people found this instruction helpful.
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John from URBANDALE, IA
Difficulty Level:
Easy
Total Repair Time:
30 - 60 mins
Tools:
Nutdriver
Parts Used:
W10712394
The tabs that held to wheels on the adjuster broke off on 3 of the 4 wheels. The rack would not stay in place when pulled out.
I took a picture of the old assemblies position. Then I removed one side. It was original and held in place by plastic snaps. We followed the instructions on the first side. The metal wheel assembly and the housing have matching channel & grove so the metal fits into the channel on the housing. We accidentally placed the metal wheel assembly in the adjustment housing backwards then could not get it out and broke two small plastic tabs getting it back out. Turns out that was not a fatal error. We had a bit of difficulty determining the exact positioning of the actuator in the housing and how the housing fit to the rack. One has to really look hard at the instructions. !!!A YouTube video would be very nice for this!!! Once we had the positioning then the assembly went together very easily. The two screws went in easily with a ratchet nut driver and star bit. (an adapter is provided for those who don't have the star bit). The second side was incredibly easy since I knew exactly how to put it together the second time. First side: 20-25 min. Second side 5 min.
33 of 45 people found this instruction helpful.
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Jerry from MOUNT AIRY, MD
Difficulty Level:
A Bit Difficult
Total Repair Time:
30 - 60 mins
Tools:
Pliers, Screw drivers
Parts Used:
W10712394, W10728863
Wheels broke, wheel axels disolved, other parts broken
Removed and trashed unnecessary extra "stuff" originally provided in top rack by KitchenAid. Followed installation instructions contained with parts. Pictures were poor but usable after studying them. Thanks to whoever developed the replacement instructions - would have been near-impossible without them. Customer service was efficient, polite, helpful, accurate and more than I could have asked. Thank you all
21 of 33 people found this instruction helpful.
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Cara from KENSINGTON, CA
Difficulty Level:
Easy
Total Repair Time:
15 - 30 mins
Tools:
Screw drivers
Parts Used:
W10712394
broken wheel on upper rack slider assembly
The left side took 20 minutes the right side took 3 minutes. The instructions do not describe how to remove the old assembly but rather just assume you have already done it. It takes one minute to see how the six parts fit together and then you just have to begin disassembling the easiest piece. The final cover removal required a flat head to pry apart two pieces held together in a pressure fit with round tabs locking them in. I was worried about breaking a piece in case the new parts didn't fit properly and I would have to reinstall the old pieces temporarily but you just have to keep the faith and open it up for final removal. Installing the new parts was simple however it would be nice if the images on the instructions were of better quality. The result was perfect and the kit feels more robust than the original parts. There is nothing here an average person can't do with a screwdriver and a little patience.
12 of 14 people found this instruction helpful.
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Dianne from FALLON, NV
Difficulty Level:
Difficult
Total Repair Time:
1- 2 hours
Tools:
Screw drivers
Parts Used:
WPW10082831, W10712394
Wheels were broken off the original upper rack assembly.
My husband and I are both very mechanical but found this repair confusing and difficult. No instructions on how to remove old parts and when I called service department was told parts had come from the manufacturer and they had no idea. Like a puzzle in reverse we finally were able to get the old parts off. The instructions for installing the new parts were confusing and the pictures blurred and not much help. I suspect they were poor photocopies from a service manual. That said, once we figured out how to install the first side the other side went smoothly and the repair was successful. The replacement parts are of substantially better quality (stainless steel) than the original plastic ones.
11 of 12 people found this instruction helpful.
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Thomas from FLOWER MOUND, TX
Difficulty Level:
Really Easy
Total Repair Time:
15 - 30 mins
Tools:
Screw drivers
Parts Used:
W10712394
No problems
Removed old parts by breaking them with a screwdriver. Insert thr stainless slide. As shown by twisting thought through wire rack the rest is easy.
11 of 13 people found this instruction helpful.
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Rafael from LIVINGSTON, NJ
Difficulty Level:
Easy
Total Repair Time:
30 - 60 mins
Tools:
Screw drivers
Parts Used:
WPW10195623, W10712394
Top basket- wheels kept coming off
Removed old tracks. Note instructions do not tell you to remove the back stops one each side.... let alone how. Installing new track is really easy. Place the old lock on the track. Strange they don't arrive with a new lock, it is just a plastic insert and must be cheap. The only tricky part is replacing the rack wheels and height adjuster. If the instructions and particularly the pictures in these, were better it would all have been a breeze. Really worth the effort though!
11 of 15 people found this instruction helpful.
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Customer Reviews
Average Rating:
79 Reviews
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