Part Location Diagram of W10721967 Whirlpool Washer Drive Pulley
See part 9 in the diagram
Replacing your Whirlpool Washer Washer Drive Pulley
( Grid squares measure 1x1 inch )
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Washer Drive Pulley

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$69.34
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PartSelect Number PS10057144
Manufacturer Part Number W10721967
Manufactured by Whirlpool
Product Description

Washer Drive Pulley Specifications

This is a replacement clutch assembly or cam kit for your washer. The clutch assembly is mounted on the drive shaft on the bottom of your washer. You may need to replace the clutch assembly if the splines on the clutch assembly are stripped and the washer is making noise, or if you are having problems with the wash and spin cycles. You will need to access the bottom of the washer for this repair. It is easiest to if you disconnect your washer from both the water and power source, and lay it on its back. The clutch assembly contains 6 parts, and all are included with the kit. It is also important to change out the entire assembly, rather than individual pieces.
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Part Videos

Replacing your Whirlpool Washer Washer Drive Pulley

Replacing your Whirlpool Washer Washer Drive Pulley
Troubleshooting
This part fixes the following symptoms:
Will not agitate | Spins slowly | Spinning Issues | Will not drain
This part works with the following products:
Washer, Washer Dryer Combo.
This part works with the following products:
Whirlpool, Maytag, Kenmore, Amana.
Part# W10721967 replaces these:
AP5951296, W10006352, W10006353, W10006354, W10006356, W10006382, W10239971, W10239973, W10315818, W10326374, W10536113, W10721967VP, W10818965, W11396423
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Customer Repair Stories
 Average Repair Rating: 3.8 / 5.0, 14 reviews. What's this?
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Sorry, we couldn't find any existing installation instruction that matched.
Noise on bottom of Washer louder as time went on. 1 1/2 years
Well, first investigated and found loose nut on drive clutch. First take off the two screws with nut drive then cover off using a screwdriver blade to snap off the cover. Then socket ratchet to take off the nut on drive clutch. take off belt by slowly rotating the drive gear. two screws that hold the electronics to the upper drive clutch and put aside, so you can snap off the cover for drive clutch on upper part with screwdriver and off the parts come and install whole unit back as took it apart. Line up the new upper clutch so that is position as was before. (Using parts diagram helps a lot as www. partsselect.com has for you or Maytag.com.) Then put the electronic part board back on and the gear and nut. Make sure it is tight by several attempts to make sure it's snugged up good and then slowly roll belt back on the pulley and motor drive. Put your cover guard back on with two screws and done.
Other Parts Used:
Drive Belt
  • Jerry from WALLA WALLA, WA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Nutdriver, Screw drivers, Socket set
82 of 111 people found this instruction helpful.
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Noise, grinding sounds. Wash tub stopped turning but motor and cycles kept functioning. Process of elimination, must be the clutch assembly.
Easy, just followed the repair video. Recommend also ordering the drive belt. Bought one locally during my repair.
Other Parts Used:
  • David from BLOOMINGTON, IN
  • Difficulty Level:
    Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Screw drivers, Socket set
35 of 42 people found this instruction helpful.
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Wouldn't spin properly
Replaced the gears that were eaten up, the retainer and the actuated. All parts but the spring are plastic. Did all according to your instructions. Happy to report all went well. Washer is working again.
Other Parts Used:
Shift Actuator - 6 Pin Drive Hub Kit
  • Beverly from MADISON, IN
  • Difficulty Level:
    Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Nutdriver, Screw drivers
27 of 30 people found this instruction helpful.
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Making loud noises.
The video you sent me was very helpful told me the exact tools I needed and how to do it.
Thank you
Other Parts Used:
  • Roy from BROOKLYN, NY
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Nutdriver, Pliers, Screw drivers, Socket set
8 of 10 people found this instruction helpful.
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Loose pulley
Tightened up the pulley as the video showed me that might be the issue.
Other Parts Used:
Drive Belt
  • Joseph from BAKER, FL
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Screw drivers
7 of 11 people found this instruction helpful.
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Noise, grinding
Following what the video shows how that they send with your part email, confirmation or receipt!! Easy Peasy!!
Other Parts Used:
Shift Actuator - 6 Pin
  • Craig from MURFREESBORO, AR
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Screw drivers, Socket set, Wrench set
6 of 7 people found this instruction helpful.
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heavy loads did not spin dry properly
I followed the instructions provided by the video which I thought were spot on. Even to the size of the phillips screw driver.
Other Parts Used:
Drive Belt
  • Chet from CLEARWATER, FL
  • Difficulty Level:
    Very Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Screw drivers, Socket set, Wrench (Adjustable)
6 of 8 people found this instruction helpful.
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tub motor shot
Please check the order was refused so I would not have to pay to ship back. The lady I spoke to on the phone said to do it this way. I have been TRYING to call for 2 weeks but no one is answering the phone due to CV19!!
The order is back at your warehouse. Please give me my refund!! Plus I have emailed your CS dept. numerous times with NO answer, only automated.
Other Parts Used:
Drive Belt Suspension Rod Support
  • melanie from GREENFIELD, IN
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    30 - 60 mins
5 of 7 people found this instruction helpful.
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When the washer goes into a spin cycle, I would hear an intermittent loud clattering noise. I think the clutch teeth above (the cup part that is spring loaded) and the belted pulley's teeth below are not fully seating on each other during the spin cycle.
W10721967 Splutch Cam Kit

Assuming the pulley nut was properly tightened at the factory. I think this problem occurs because of ever-so-slight rounding of the splutch cam teeth from the actuator engaging and disengaging over whatever time frame there is before a clattering noise develops.

When I took off the 13mm nut using the adjustable strap tool, it felt tight to me...Was it put on as tight as it should have been at the factory? Who knows. I don't have the torque specification of this nut on that plastic pulley.

Watch the videos to remove and replace the belt cover and belt, actuator and splutch cam kit.

Pay particular attention to tightening up the nut. I put the pulley on and hand-tightened the nut. I used the adjustable strap tool and before I tightened everything, I pushed up on the pulley to press against the spring pressure in order to mesh the teeth together. After the nut was tight, I repositioned the strap tool and gave it another go, further tightening it. You see earlier that day, I only tightened it up once because I thought it was good and tight. I put everything back and within a half-hour it was clattering again and I could loosen the nut I thought was tight by hand! I fooled myself. That's why I did it twice, and don't be afraid to give it a good second tightening effort. Two weeks now and the wife is currently very happy.
Other Parts Used:
  • TERRY from WAUKEE, IA
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Nutdriver, Socket set
5 of 9 people found this instruction helpful.
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Washer was stuck on rinse cycle
Research showed it was the transmission and the actuator . Parts were super easy to install and it solved the issue 100%

PS - I put some light lithium grease on the transmission and it’s quieter than it was when new
Other Parts Used:
ACTUATOR
  • Michael from HARWICH PORT, MA
  • Difficulty Level:
    Very Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Nutdriver, Screw drivers
4 of 6 people found this instruction helpful.
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Questions and Answers

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112 questions answered by our experts.
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Chris
January 13, 2018
My washer is making a load noise like a bad bearing in spin cycle. It will also make a noise with the tub empty when its spun by hand. Could this be the clutch or possibly the bearing in the gear case. Thanks
For model number MVWX700XW1
PartSelect logo
Hi Chris, Thank you for your question. It looks like most of the time when you are having that sort of issue, the clutch and the gearcase are the parts that are most likely causing it. It sounds like it is just a wear and tear issue so you should be able to see if any of your parts there have simply just worn down. I hope that helps. Good luck with your repair.

27 people found this helpful.

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Patrick
February 28, 2019
Washer spins and drains but will not agitate in wash mode?
For model number mvwc565fw0 maytag
PartSelect logo
Hello Patrick, Thank you for contacting us. I suggest checking the following parts: PS10057144 Washer Drive Pulley, PS11747978 Drive Belt, and PS6012095 Drive Hub Kit. Have a great day!

16 people found this helpful.

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Bill
April 17, 2019
I replaced suspension rods and now when my washer is on spin cycle it makes a loud banging noise and jumps and bounces all over the place which part should i inspect for damages
For model number ntw4650yq0
PartSelect logo
Hello Bill, thank you for your question. We would recommend checking drive block PartSelect Number PS11741977. If the Drive Block is damaged it can cause the tub to be off balance and cause it to shake. Hope this helps, good luck with this repair!

14 people found this helpful.

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Evan
February 20, 2018
It goes thru all the cycles and agitates. Once it gets to the rinse, the agitator spins up but the basket starts to spin and can't keep up making a slipping sound. This causes it to wobble and vibrate which shuts down the spin cycle. I did inspect the clutch cam and the teeth are not worn down. Could this really be the clutch cam, belt, or the splutch? I did put in a new actuator with no new result.
For model number MVWC400XW4
PartSelect logo
Hello Evan, thank you for your question. I would definitely suggest replacing the Clutch W10721967, especially if the actuator was replaced already. You may want to replace the belt as a precaution while your're in there. A worn belt can cause slippage as well. I hope this helps!

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John
December 13, 2017
My machine would start the wash cycle but would not run the spin/drain cycle and would stop - clothes would be wet - we were able to put it on drain/spin for a little while and now it won't do that
For model number MVWC450XW2
PartSelect logo
Hi John, Thank you for your question. The first part that I would suggest you check is your lid latch assembly. It sounds like that part has failed and will not let you go into your spin cycle any longer. The other part you would want to check is your shift actuator and then this part, you clutch assembly. I hope that helps. Good luck with your repair.

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Norman
November 30, 2017
The tub will not agitate. But the tub will spin? So is it partselect #ps10057144 what i need to fix this problem?
For model number MVWX655dwo
PartSelect logo
Hi Norman, Thank you for your question. The clutch assembly is one part that will fix the issue. There are some parts that you will need to check to see which one is causing the issue. You will need to check the drive belt, the lid latch assembly, the washplate, the shield and the hub. I hope this helps. Thank you and have a great day!

8 people found this helpful.

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Jim
August 17, 2017
Washer makes loud whining noise on spin cycle. Also keeps stripping out wash plate splines.
For model number WTW5640XW0
PartSelect logo
Hello Jim, Thank you for contacting us. This generally occurs when the washer has been overloaded. It may also indicate that there is something caught between the wash plate and the tub. I hope this helps.

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Guy
December 20, 2017
At the end of a wash clothes are rapped around the agitator in a ball ,could this be caused by the clutch brake? If so what part is it. Thank you, guy
For model number WTW4800XQ
PartSelect logo
Hi Guy, Thank you for your question. Based on what you described, it does sound like the clutch. The clutch may be rusted and worn and you will need to inspect it to see if it is cause of the clothes wrapping around the agitator. I would also check the agitator directional cogs located at the top of the agitator to see if they have come loose. Sometimes this may cause the issue as well. I hope this helps. Thank you and have a great day!

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Gary
January 18, 2018
Motor will not turn during gentle agitation or low spin test in the manual test mode. It hums. It will spin if i give the belt a little pull when in the agitate test mode. The motor will turn in the agitate and spin tests if i remove the belt. I replaced the capacitor, but still have the same problem. Does this indicate i need a new clutch assembly?
For model number MVWC400XW2
PartSelect logo
Hi Gary, Thank you for the question.If there is no loud noise like a grinding the clutch should be ok. Your issue sounds like the motor is defective and needs to be replaced. Hope this helps!

6 people found this helpful.

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ALFRED
June 24, 2019
Oil/grease splatter or leaking on drive belt causing belt to keep coming off.
For model number MVWX655DW1
PartSelect logo
Hello Alfred, thank you for your question. If there is oil/grease splatter leaking from the unit you will want to replace the Gearcase Part #: PS11773169. Please enter the part number into the site for current price and availability. Good luck with your repair!

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Related Parts
Model Cross Reference
This part works with the following models:
PartSelect Number: PS10057144
Manufacturer Part Number: W10721967
Brand
Model Number
Description
Kenmore
11020022010
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11020022011
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11020022012
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11020022014
Washer - WASHER
Kenmore
11020102310
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Kenmore
11020112311
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Kenmore
11020222511
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Kenmore
11020232710
Washer - WASHER
Kenmore
11020232711
Washer - Washer
Kenmore
11020362811
Washer - Washer
Kenmore
11020362812
Washer - Washer
Kenmore
11021102010
Washer
Kenmore
11021102011
Washer - Washer
Kenmore
11021102012
Washer
Kenmore
11021102013
Washer - Washer
Kenmore
11021112010
Washer - Washer
Kenmore
11021112011
Washer - Washer
Kenmore
11021112020
Washer - Washer
Kenmore
11021112021
Washer - Washer
Kenmore
11021112022
Washer - Washer
Kenmore
11021182010
Washer - Washer
Kenmore
11021182011
Washer - Washer
Kenmore
11021182012
Washer
Kenmore
11021182013
Washer - Washer
Kenmore
11021202010
Washer
Kenmore
11021202011
Washer
Kenmore
11021252110
Washer
Kenmore
11021252111
Washer
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