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Questions And Answers for WA50R5400AW
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Todd
February 20, 2025
Spin cycle off balance . How do you fix? Relativity new washer.
For model number WA50R5400AW
Hi Todd,
Thank you for your question. If the spin cycle is off balance, stop the washer and turn it off. Open the lid and rearrange the clothes so that they are all not in the same corner of the drum. Also, do not overload the washer as this will cause the drum to go off balance. If this does not resolve the issue, inspect the suspension rods to see if they are damaged. We hope this helps!
How do you know if suspension rods are bad.
Yes , drum bounces when I push on it.
Rinse cycle stops and washer stops and doesn’t do anything
For model number WA50R5400AW
Hello Todd, Thank you for writing. If the appliance shakes and moves or is off balance, it is normally a sign the Rods need to be replaced. We suggest opening up the appliance and check for physical wear or damage. Thank you for the inquiry, good luck with the repair!
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