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Initially I called a Samsung recommended appliance repair outfit to fix the latch. The technician informed me that he does not fix latches. I need to buy a full new door for the microwave for $215 plus he charges $165 to come to my house. I got angry and did some research and it turned out that this is a very common problem. I ordered part PS4229162 "door key" $6.67 then followed the instructions on a youtube video by zimsjeep "Repair a Broken Microwave Door Latch" to install. At first I struggled a bit hooking up the spring to the frame, but then I used a slim plier to hold the spring (instead of my fingers) and that did the trick.
Removed control panel, discharged HV capacitor. Removed old diode, tested to confirm failure. Replaced part. Other than the removal of the panel swapping the part was almost as easy as replacing a light bulb.
The high voltage tired was shorted. I replaced it with a new one, but that did not solve the problem.
You can test the high voltage tired with a voltmeter and a 9 V battery. Search Search for it on YouTube.
You can also test the high voltage capacitor, the high-voltage transformer, and the magnetron with a multi meter. Search for the procedures on YouTube.
I tested all these high-voltage components with a low-voltage multi meter, and they all checked out OK (after replacing the diode). However the microwave still did not heat food.
When working on a microwave it is important to unplug it and also discharge the high voltage capacitor. The capacitor has a 10 megaohm resister to automatically discharge itself, but it may have failed – – so discharge it manually.
