JES1351WB03 General Electric Microwave - Instructions
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Microwave would not heat. Convection still worked.
I verified I had 120 volts going into transformer when the microwave was supposed to be running. The capacitor and HV diode both tested good. Be sure to discharge the capacitor before working in this area. This isolated trouble to either the transformer or magnetron. The windings of the transformer measured good. So ordered a magnetron. It was very easy to swap. There were 4 screws and one connector. This fixed our microwave.
Parts Used:
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Stacie from Granbury, TX
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Difficulty Level:Really Easy
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Total Repair Time:Less than 15 mins
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Tools:Screw drivers
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Not heat
-unplug
-remove top and front covers
-unplug wire connectors from heating assembly
-remove heating assembly from metal stand and push out of the way
-remove metal stand from dry
-pull out heating assembly
-install new one in reserve order
-remove top and front covers
-unplug wire connectors from heating assembly
-remove heating assembly from metal stand and push out of the way
-remove metal stand from dry
-pull out heating assembly
-install new one in reserve order
Parts Used:
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Kip from POWELL, OH
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Difficulty Level:Very Easy
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Total Repair Time:15 - 30 mins
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Tools:Screw drivers, Socket set
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M/W would not start. control panel OK
unplugged power
removed main black cover.
located part WB24X10047 and replaced
removed main black cover.
located part WB24X10047 and replaced
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Jeffrey from FULSHEAR, TX
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Difficulty Level:A Bit Difficult
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Total Repair Time:30 - 60 mins
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Tools:Pliers, Screw drivers
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Timer, light and control pad worked. Turn table and heat did not work. Oven would not start up.
I first read where someone had the same problem. Their solution was a burned-out fuse. I ordered a new fuse...installed it and that did not solve my problem. I revisted PartSelect and read how Marla (from Arlington, TX)solved her problem. I purchased a secondary switch and when it arrived, I made a copy of Marla's instructions and followed them to the letter. I installed the new secondary switch into the secondary space, put everything back together and the oven STILL DID NOT WORK. I had to take the latching panel apart again and test each switch to see if there was another bad one. I found that the third switch was burned out. So I took the new switch out of the second slot and installed it into the third slot. I tested the switches before reinstalling the latching panel. This time everything worked. So I put everything back together, reinstalled the microwave on the wall, tested it again, and everything worked perfectly.
Parts Used:
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Pearlie from Beulaville, NC
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Difficulty Level:A Bit Difficult
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Total Repair Time:30 - 60 mins
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Tools:Screw drivers
1 person
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Microwave would not heat up
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Suzanne from POWELL, OH
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Difficulty Level:Really Easy
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Total Repair Time:15 - 30 mins
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Door Switch went bad, Internal Fan would run every time you open the door
Unscrewed the control panel (2 screws), lift up and let hang, with a plan screwdriver open bracket holding the switch, unplug 2 wires, replace with new switch, plug in the 2 wires, push switch back into bracket. Then slide on the control panel, put the 2 screws back. Easy fix.
Parts Used:
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gilbert from TOMS RIVER, NJ
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Difficulty Level:Really Easy
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Total Repair Time:15 - 30 mins
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Tools:Screw drivers
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Turntable Stopped Working/Display Timer Would Countdown But Not Heat
With this model, you must remove the outer covering. Don't try to access the display unit from the front like I've seen in some other GE microwave videos. After removing the outer covering, the switches are easy to replace. They are very visible and easy to get to without taking any other parts off. You will see the door switches just behind the display board. Remove the switch and then remove the connecting wires to ensure you don't inadvertently brake a wire. You will need a tamper resistant star bit to remove 3 or 4 screws from the back panel. All other screws are philips head. I went ahead and replaced both switches (yes...there are two of them) and works like a charm. I saved an $800 microwave for less than $60 and know what to do if it happens again. Appears to be a common problem on this model. Thanks for others making a post...It saved me time and money reading others remarks. Good luck!
Parts Used:
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Steve from Wesley Chapel, FL
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Difficulty Level:Really Easy
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Total Repair Time:30 - 60 mins
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Tools:Screw drivers
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Microwave wouldn’t heat
I want to preface this review by stating that I do some DIY from YouTube, but have no experience in electronic repair. The microwave is over the stove with the extendavent. First I unplugged the microwave, removed the vent and started to unscrew the microwave from the mount. I used a power drill to speed things up. I was able to remove the microwave on my own. I unscrewed the lid on the microwave and took the lid off and there is the magnetron. I opened up needle nose pliers to have each end touch the terminals of the capacitor (holds the power, Dangerous). I made sure to keep my hands on the rubber handles and avoid touching the metal part of the pliers. I used the pliers to remove the plug of the capacitor to the magnetron as well. The magnetron has 4 screws (2 top, 2 bottom). There is a magnet that can hold the screws to keep from falling but I’d still recommend a screwdriver with a magnet on the end. The magnetron has another set of wires connected by a metal bracket like a holder, not really connecting any wiring to the magnetron itself. I had to unscrew 1 screw to removed that. Adding everything back on was easy, same steps back. I plugged in the microwave and tested a cup of water before I mounted it back above the stove. Voila! I did need my wife’s help to hold the microwave on the hinge while screwing into the mount. It doesn’t take a lot of muscle for the help. $85 for the part and ~40 mins to fix a $400 microwave!
Parts Used:
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Rex from ROSEVILLE, CA
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Difficulty Level:Really Easy
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Total Repair Time:30 - 60 mins
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Tools:Pliers, Screw drivers
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no power in microwave in turn table wouldn't turn light would work act like door was open
remov cover to check voltage and found problem at the interlock switch ohm the switch and found it was open replace both switches it work fine now
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johnny from port orange, FL
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Difficulty Level:Easy
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Total Repair Time:1- 2 hours
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Tools:Screw drivers
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no heat
unplug the unit then pull down , lot of screws are on top. open the cover . you could see the parts that need to replace on the right hand side (heavy side). disconnect wires then test the parts that need to replace by a tester to make sure that it's really broke .then unscrew part and replace .
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Nelia from Streamwood, IL
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Difficulty Level:Really Easy
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Total Repair Time:30 - 60 mins
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Tools:Nutdriver, Screw drivers
0 of 1 people
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No heat
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Edwin from New York, NY
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Difficulty Level:Really Easy
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Total Repair Time:15 - 30 mins
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Tools:Screw drivers
0 of 1 people
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No heat.
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Mack from Jacksonville, FL
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Difficulty Level:Really Easy
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Total Repair Time:Less than 15 mins
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Tools:Pliers, Screw drivers
0 of 1 people
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Replacement of Magnetron
I UNPLUGGED the microwave and removed the cover, using a phillips and a Torx screwdriver for the machine screws. I set these screws aside, so as not to confuse them with the later encountered screws. I photographed the magnetron to assure proper placement of the 6 phillips machine screws involved in reassembly (marking the the locations on the old magnetron would do as well. I marked the old magnetron "old", to avoid later confusion. I removed the two screws holding the shields to the magnetron. I removed 3 of the 4 screws holding the magnetron to the microwave, leaving one of the top screws. I held the magnetron securely and removed the last screw, pulling out a the part of the magnetron that penetrated the microwave. I installed the new magnetron in reverse order. One problem I encountered was locating one of the six screws, which had been pulled into the old magnetron by magnetism.
Parts Used:
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Benjamin from Anchorage, AK
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Difficulty Level:Really Easy
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Total Repair Time:15 - 30 mins
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Tools:Screw drivers
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Timer operated normally, but the microwave did not heat water or cook food.
Our GE Profile Advantium 120 Series Over-the-Range Microwave stopped working. We called GE Service. The first available appointment was two weeks after our call. The technician charged $99, gave us a form stating that the Magnetron and Diode Cable as defective and quoting an additional price of $362 to furnish and install these parts. He said that it would be another two weeks before he could do the work. Instead I ordered the parts from you and had them within two days. The parts you furnished were identical to the original parts in our unit. They arrived within two days. I installed the parts without removing the microwave from the wall. The most difficult part was inserting the magnetron mounting screws into openings in the rather tight space available. I was able to do this by using plastic pacaging tape to hold the screws onto the end of a short Phillip screw, Prior to iserting each screw I pushed it through the sticky side of a piece of packaging tape. I then folded the sticky surface over the shank of the screw. Once a screw was seated, but before it was fully tightened, I used needle nose pliers to pull off the tape. The unit now functions perfectly.
Parts Used:
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Peter from Severna Park, MD
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Difficulty Level:Difficult
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Total Repair Time:More than 2 hours
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Tools:Pliers, Screw drivers
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Small explosion inside unit blew out the flame sensor
Unit was painted inside recently, but apparently some paint fumes still lingered so that when the unit was turn on, there was a very small explosion that took out the flam sensor thermostat. This thermostat interrupts the white leg of the AC input and cuts off all power.Performing a continuity test on the flame sensor showed it was permanently open (no continuity). Turns out I had a similar part from an old coffee maker and when I installed this part, the microwave turned on just fine. So I order the correct sensor from Parts Select. Part installation involved removing the TT20 Security Star bits (4) and the right/left side phillips screws. Now the top/side unit cover comes off by pulling the cover backwards and up and out. The flame sensor is in the middle of the front section underneath the top cover, and comes out easily with pull-off connectors. There are also bendable pins that hold the sensor down flush to the top of the unit.
Parts Used:
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Paul from Palm Coast, FL
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Difficulty Level:Really Easy
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Total Repair Time:15 - 30 mins
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Tools:Nutdriver, Pliers, Screw drivers
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