We're sorry, but our Q&A experts are temporarily unavailable.
Please check back later if you still haven't found the answer you need.
3 questions answered by our experts.
< Prev
1
Next >
Sort by:
Search filter:
Clear Filter
Your search term must have 3 or more characters.
Keep searches simple. Use keywords, e.g. "leaking", "pump", "broken" or "fit".
Sorry, we couldn't find any existing answers that matched.Try using some different or simpler keywords, or submit your new question by using the "Ask a Question" button above!
Trina
January 3, 2020
Do we add water in bucket
For model number AD50USS2
Hi Trina, no you just have to empty it. Thank you for your question and good luck with your repair!
1 person found this helpful.
Was this helpful?
Thank you for voting!
Lee
June 15, 2024
H2O will not go to drain hose And fills bucket. All gravity drain lines are open and unrestricted.
For model number AD50USS2
Hi Lee, thank you for the question. Ensure that the hose is properly installed and has a good connection. If the connection is loose, gently tighten the connection. Make sure not to push the hose too far into a drain, such as a standpipe, and if the hose comes into contact with water, it will not drain either. Pull out the hose until the hose outlet is above the waterline. Cut off any excess hose so that it is moving in a straight line to the drain. Avoid using an old or damaged hose. We hope this information helps!
1 person found this helpful.
Was this helpful?
Thank you for voting!
Weldon
November 4, 2022
do not collect water; the fan runs ok
For model number AD50USS2
Hello Weldon, thank you for contacting us. Sometimes due to a clogged and damaged filter, such a problem arises. We would recommend replacing the filter, part number PS11738449. Also, inspect the valves and clean them. If the valve, part number PS11747411, is damaged, we would recommend replacing it. Customer service is always available to help you place an order if you are having trouble doing so. Good luck with your repair.
I was able to pull the old wheel off and then went to google on the computer and put in whirlpool dehumidifier. I was directed to a website where I could put in the model # of the appliancew and then was able to view pictures of repair parts. I was able to view the actual caster and determine that I was ordering the right one. The part came about 3 days later and I was able to snap it on without using any tools. There was alittle plastic guide to hold aside and slide the new caster in place.
