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11015732400 Kenmore Washer - Instructions

All Instructions for the 11015732400
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Severe wobble during spin cycle.
After removing the 2 phillips screws at the base of the control panel, I flipped the panel toward the back. Using a screwdriver, I popped off the spring clips, releasing the cabinet. I removed the 1/4" hex head screw on the spring mount and removed the old spring and replaced with the new. I repeated this with the other 2 springs. The spring bracket in the rear also holds the tub balancing spring. It is easily replaced while replacing the suspension spring.
If this didn't fix the problem, we were going shopping for a new washer. After this repair, it operates like new!
Parts Used:
Suspension Spring Washer Tub Spring
  • Steven from Dallas, GA
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Nutdriver, Pliers
9 of 11 people found this instruction helpful.
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washer would not spin clothes
Followed the video instructions. Had no problems. The video was accurate.
Parts Used:
Washer 2speed Drive Motor 60hz 120v Direct Drive Motor Coupling
  • Joseph from KEARNY, NJ
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    1- 2 hours
  • Tools:
    Socket set
8 of 8 people found this instruction helpful.
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Out of balance on spin cycle
Followed the videos on the website. But had to order parts twice because it wasn't the springs it was the plastic bushings the tub sits on that caused the wobble. No big deal though. All told it was still far less expansive than a new machine.
Parts Used:
Washer Tub Spring Suspension Spring Leveling Spring
  • Tom from LATROBE, PA
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    1- 2 hours
  • Tools:
    Nutdriver, Pliers, Screw drivers, Socket set, Wrench (Adjustable)
9 of 11 people found this instruction helpful.
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Washer would'nt spin
diconnected water supply and discharge, unplugged the unit, removed the aggitator, laid the washer on it's back, romoved the hoses from the pump, took out 3 bolts, removed the motor/transmission and replaced the clutch and put it all back together.
Parts Used:
Washer Clutch Assembly
  • Dean from Poplar Grove, IL
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Pliers, Screw drivers, Socket set
9 of 12 people found this instruction helpful.
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noisy
just like video showed really helpfull
Parts Used:
Direct Drive Motor Coupling
  • clinton from selah, WA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    1- 2 hours
  • Tools:
    Nutdriver, Screw drivers
8 of 9 people found this instruction helpful.
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Broken water inlet syphon combined with missing feet was causing water to spill out of the washer
I removed the back of the washer, removed the old water inlet syphon, replaced it with the new one, and, with some difficulty, replaced the back of the washer, reattaching all of the parts to it.
Parts Used:
Washer Front Leveling Foot Washer Water Inlet Syphon Leveling Leg Locking Nut
  • Randy from Atlanta, GA
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    1- 2 hours
  • Tools:
    Nutdriver, Pliers, Screw drivers, Wrench (Adjustable)
17 of 36 people found this instruction helpful.
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banging noise during spin cycle, tub out of balance
I did the repairs after watching a few videos on this web site and it covered everything I needed. Went well and the parts were perfect.
Parts Used:
Washer Tub Spring Suspension Spring Tub Wear Pads - Package of 3
  • Russell from CHARLTON CITY, MA
  • Difficulty Level:
    Easy
  • Total Repair Time:
    1- 2 hours
  • Tools:
    Nutdriver, Pliers, Screw drivers, Socket set
8 of 9 people found this instruction helpful.
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Spider coupling between motor and transmission broken
Followed the video on the website. I removed the hoses from the pump rather than removing the pump as suggested in the video. Then separated the motor from the transmission and replaced the coupling; then reattached the motor and hoses. Lining up the washer cover and clamping it back on was the most trouble. But all in all, a easy repair.
Parts Used:
Direct Drive Motor Coupling Washer Single Motor Grommet
  • Robert from Friendswood, TX
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Nutdriver, Pliers, Screw drivers
9 of 12 people found this instruction helpful.
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No agitation, No spin, pump OK
I was familiar with the Kenmore / Whirlpool direct drive mechanism but at first I could not determine how to release the console. I finally found the end cap trim pieces would pop off revealing the 2 screws that hold the console in place. After removing them the console flips up and over the backboard. I then removed the 2 clips that hold the cabinet to the backboard, unpluged the lid switch connector and then tipped the entire cabinet forward and off the frame. This gives you access to the entire washing machine mechanism.
Next I released the 2 metal clips that hold the pump on and push it out of the way leaving the hoses connected. Next I released the 2 clips that hold the pump on, these clips also have a screw to secure them. I was then able to set the motor to the side without removing any wires.
The coupling parts had broken and were already off of the motor shaft and the input drive shaft of the transmission. I put the new drive parts on and had to tap them down untill they were flush with the end of the shafts. I then put the rubber coupling on the transmission drive end and aligned the motor drive to mate into the other holes in the coupling as I put the two back together. I then re attached the 2 motor clips with screws and reinstalled the pump with it's clips. I then reinstalled the cabinet onto the frame and replaced the cabinet clips. I then plugged in the lid switch connector and flipped the console back over and screwed it down. I then reinstalled the trim caps that had me stumped to begin with. The unit tested out OK.
Parts Used:
Washer Front Leveling Foot Direct Drive Motor Coupling
  • Ernest from Midlothian, VA
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Nutdriver, Screw drivers
7 of 7 people found this instruction helpful.
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Electrical burning smell washer stoped working
Replaced motor starting capacitor. Noticed water leak at pump and replaced pump
Parts Used:
Washer Capacitor Motor Start Washer Direct Drive Water Pump
  • Arthur from Statesville, NC
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Screw drivers
11 of 19 people found this instruction helpful.
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Water Pump was leaking
The water pump had a small leak when washing clothes, and my wife was nagging me about it. I know men, youwere shocked that I said nagging and wife in the same sentence. Me being a man, I would have just left it since it is in the laundry room in the carport.

I turned the washer on its side and felt where the leak was on the pump, went inside and ordered the new pump. It was here in 2 days and it took 15 mins to put it back on with only a screwdriver to snap off the retainers and pliers to undo two hoses.

I told my woman that it was fixed and we have lived happily ever after and we played Appliance Repair Man and I was paid very well for the "House Call" if you know what I mean!!!!!
Parts Used:
Pump Retainer Washer Direct Drive Water Pump
  • Rick from Liberty, SC
  • Difficulty Level:
    Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Pliers, Screw drivers
9 of 13 people found this instruction helpful.
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The water intake hose had a hole and was leaking. I think a rat chewed it.
I first watched a YouTube video on how to open up the machine. It was a breeze. I removed the part the hose attaches to where the water comes out and into the tub. The hardest part was removing the old hose clamps. Had I known I would have used new clamps. I took off old hose and replaced with the new one, it took longer because of the clamp issue. Otherwise it went fairly easy, to my surprise. Even tho I am a 70 yr old woman I will try to fix what I can. Doing this saved me at least $600. For a new washing machine. I'm so proud of myself.
Parts Used:
Washer Break Hose
  • JANET from GERMANTOWN, NY
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Pliers, Screw drivers, Wrench (Adjustable)
7 of 7 people found this instruction helpful.
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Lid Switch Screw Mounts Broke
I had to unscrew 2 screws that held the control panel, then remove the 2 end caps, remove 2 screws that held the control panel to the washing machine. I then lifted the control panel and leaned the lower case forward. All this to get access to the ground screw for the lid mount. It sounds like a lot, but actually it was quite simple. I replaced the old switch with a new one and put everything back together just like new. No extra screws or parts that I could not remember where they came from. Thanks Parts Select. Reading the comments from others helped me to realize that I could do the work without worry. The only problem I had was ordering the correct part. That did not happen until I got the correct part number from the old part.
Parts Used:
Lid Switch Assembly
  • Leo from Compton, CA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Screw drivers
7 of 8 people found this instruction helpful.
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Fabric Softener dispenser was broken
Replacing the fabric softener dispenser was very easy. It just snaps on. Make sure you line up the tabs with the holes in the agitator, otherwise it will not stay on and will fly off and break in the spin-cycle. This is how the first one broke to begin with.
Parts Used:
Fabric Softener Dispenser
  • Steve from Lufkin, TX
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
7 of 8 people found this instruction helpful.
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Broken Fabric Softener Dispenser
Just removed the broken part and replace it with the new one.
Parts Used:
Fabric Softener Dispenser
  • JOAN from Little Elm, TX
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
8 of 11 people found this instruction helpful.
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All Instructions for the 11015732400
106 - 120 of 1311