Contact Us

Please follow one of the links below to send an email to PartSelect's customer service team.

Back to Top Order by Phone

PartSelect's Customer Service is available toll-free at 1-800-901-6912 from 7:00 AM to 1:00 AM Eastern time, Monday to Friday and Saturday to Sunday from 7:00 AM to 11:00 PM Eastern time. Our customer service is unable to provide research or technical assistance via the phone. If you are uncomfortable providing your credit card over the Internet, you may call customer service and they can process your order over the telephone.

Back to Top Site Use

If you have any questions about the use of our site, or are having trouble navigating the site or ordering your parts please click here or email CustomerService@PartSelect.ca. If you have been unable to locate your model of appliance please see Research below.

Back to Top Order Inquiry / Package Tracking

If you have any questions about your order, please click here or email CustomerService@PartSelect.ca. In order to have your request processed more quickly, please be sure to include your order number in the subject line.

Back to Top Returns and Cancellations

To cancel an existing order or to return a part, please click here or email CustomerService@PartSelect.ca. Please ensure that you include your name, order number and part number to identify your order.

Back to Top Research

All information available to PartSelect may be found on this site. If you have not been able to locate your model, you can check our help or you can contact our Customer Service for assistance in researching the part you need. Customer Service cannot help in diagnosing your appliance issue.

Back to Top Order by Email

You may order parts from PartSelect via email if you choose. To process your order, you must provide PartSelect the following information:

  • * Your name
  • * Your email address
  • * Your address, including postal code
  • * A shipping address, if different from your billing address
  • * Your telephone number
  • * A list of the items you wish to purchase (either PS numbers or OEM numbers) including the quantity of each
  • * A telephone number where you can be reached during business hours to provide your credit card information

If you order by email you will receive confirmation of your order at the email address you provide us. If there is a problem with the order, you will still have the opportunity to cancel the order as per usual.

Click here to send an Order Email to PartSelect.