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Bruce
October 28, 2021
Oven will not shut off. Could it be the control panel? If so, where is it located and what mod. number? Thanks!
For model number FC457AFS
Hello Bruce, Thank you for contacting us. Yes, normally this is an indication the Control Board is defective and will need to be replaced. We have researched the model you have provided and have found the part you are looking for is PartSelect Number PS11761230. If you need help placing an order, customer service is open 7 days a week. Please feel free to give us a call. We look forward to hearing from you!
Oven turns on heats up then red hot element goes off??
For model number FC457AFS
Hi Alvah, thank you for reaching out. We have found that the issue is with the thermostat, part number PS3530468. It shuts off the range if it overheats. We would recommend replacing the thermostat to fix the issue. We hope this solves your problem!
We had made this determination with the help of a repairman on the phone. I ordered the part and waited for it. It was stuck in West Virginia. After several days after it was expected a repairman fixed my range to the tune of $168. It should have cost $30 (the cost of the part and shipping). Unfortunately I probably won't order from PartSelect again.